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Sprint by Preferred Wireless

  1. Ohio
  2. Bellefontaine Store
  3. Bellefontaine Electronics Store

Reviews, get directions and contact details for Sprint by Preferred Wireless

Sprint by Preferred Wireless

About

Sprint powered by Preferred Wireless- Bellefontaine is a Sprint Preferred Retailer committed to providing superior customer service.

Story

Our company success is a direct result of the highly talented and professional staff. Preferred Wireless currently employs over 100 people throughout the state of Ohio. Our staff is trained to handle all of your wireless needs. We reward their hard work with terrific career opportunities and advancement from within. If you would like to join our team please view the careers page. If you visited one of our locations we would love to hear about your experience. Please go to the contact page or E-mail us at [email protected]

Address: 1705 S Main St, Bellefontaine, OH 43311, USA
Phone: (937) 592-2220
State: Ohio
Zip Code: 43311


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Reviews
This is a small store with one employee to assist you. If someone is already waiting, it is best to try back later. However, when you are the one being assisted by the employee, you get excellent service.
10 years ago (14-01-2017)
I transferred from Verizon to Sprint the 27th of July. However, the advertised contract payoff deal that they are heavily pushing to receive additional customers does not seem as great as it is presented; simply put, I was not informed when I started an account with them that I had to provide the bill from Verizon as proof of the cancellation. That said, phone service for my parents was nearly frozen due to Sprint's lack of informing me of the necessary procedure to have the rest of my Verizon contract paid off. Once I was informed of the necessary process to cancel my Verizon contract, I presented them with proper documentation, which was emailed to their escalation team. A month rolls by and I do not receive notice that the contract has been bought out. I then find out the employee that sent the bill to be paid out no longer works at the location and the escalation team has still not received the document. At this point the process is restarted. When I take in my documentation, the management helps me personally; it is now October 14. Two weeks later, the 29th, I received yet another email finally saying that the contract had been bought out and that it would be about another 15 days at most to receive reimbursement from the contract. I finally received reimbursement today, November 2nd; the length of time it took for them to process this was unbelievable. I am not pleased to say I am a customer for a company who claims that "we will handle your old contract" when in reality it took them a little over three months to finish the whole process. I am having a bit of buyer's remorse, and wish just a little that I had stayed with Verizon. Their customer service was far superior than Sprint's, even if it meant that I paid a little extra per month for my phone bill.
10 years ago (02-11-2016)
You guys was awesome
9 years ago (25-07-2017)
Great deals, very helpful staff.
9 years ago (12-03-2017)
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