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Reviews, get directions and contact details for Sprint Store

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Address: 203 W Willis St, Prescott, AZ 86301, USA
Phone: (928) 237-2888
State: Arizona
Zip Code: 86301


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
Went into the store about a week ago cause we had an issue with my daughters phone that we got from them a month ago. We explained the issue and he understood but he didn't look motivated to help us that he clearly wanted to be some place else other the there. He took the phone in the back and I swear he was just back there doing nothing but about 10 min later he came back out saying all fixed. I asked what he did to it and he said he reset the phone back to the beginning. I was upset cause we didn't back up her phone and after he did the reset the issue was still happening, so thanks to the Store Manager who wiped out all my daughters info and after the issue happened again he said I should call Apple or drive down to Phoenix cause he cant do anything else. So I was sold there but have to drive to Phoenix for help, I asked him why I paid insurance on my phone and he said oh well call this number and they can help better serve you. So all I got out of the Store Manager Skylarr was Go someplace else, Call someplace else oh and Lost all my daughters info, he didn't care if we had issues only if we buy something he was motivated. What great service he was blowing us off. I wont be coming back to this location anytime soon. I run my own business and if I had anyone of my reps or managers do something like this they would be out the door. Hire New People with People Skills!!!
8 years ago (19-09-2017)
Spoke with Jake about my phone not charging. He charged my phone with his cord and it was charging just fine. My cord was obviously bad, and he gave me the one he used. I wasn't expecting that, and am very grateful. Thanks Jake!! ☺️
7 years ago (07-01-2018)
Very helpful staff. The credit sytem on their computers however sucks. I couldn't use MY home address, it kept getting kicked out of the system
8 years ago (15-12-2017)
Service was great. Very attentive. Best of service by far.
8 years ago (29-10-2017)
The two guys at the desk were fantastic! Great service.
8 years ago (07-12-2017)
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