Sprint Store

Reviews, get directions and contact details for Sprint Store

Address: 2871 Park Ave, Tustin, CA 92782, USA

Phone: (714) 247-2200

Website

State: California

Zip Code: 92782

Update Info

Similar places near

T-Mobile 168 meter The people here are really friendly. They answer all your questions without getting i...

Target 519 meter This place is always packed at lunch time, maybe because the food is awesome and they...

AT&T 564 meter very slow，very rude。we stood there for 40 mins，no one care about。finally one guy told...

Walmart Supercenter 898 meter Has anyone heard of a store that does not allow you to enter a fitting room with your...

Singha Electronics, LLC 1 miles

Ricoh Electronics Inc 1 miles

Samsonic 2 miles

American Micro Solutions 2 miles

Itochu Technology Inc 2 miles

Newport Digital 2 miles

Ricoh USA Inc 2 miles Awesome customer experience to see Ricoh products including interactive whiteboards, ...

Muse Piano Inc 2 miles

G-Navi 2 miles

Ambco Electronics 2 miles Bringing you state of the art, low cost, high quality audiometers since 1941

Seven Star Electronics Inc 2 miles

Reusetek Electronics 2 miles Very bad company. I ordered and paid for my item, but even after a week, i didnt get ...

Fotoworks Pro Photo Lab 2 miles Looks like a good way to get great art to metal or canvas or paper for long lasting m...

Geo Electronics Inc 2 miles

Reviews

My husband and I each got a new phone today and had an excellent experience. Ana (who's actually the assistant manager of the Anaheim store) and Ricardo helped us choose a plan and phones that were appropriate for us. We switched from Verizon, and now have better phones and more data for less money! We kept our old numbers, and all existing files and photos were transferred without a problem. We look forward to working again with this friendly knowledgeable staff.

 9 years ago (27-03-2017)

I've been a carrier with Metro Pcs for almost 7 years now and coming into this store flipped that around for me. Ricardo helped me with all the plans and deals that were available and gave me the more optimal choice so I could get the new Samsung I want. Really helped  understand my options and gave me a reasonable quote price. All in all great customer service definitely worth driving a little farther, am switching to this new carrier asap.

 9 years ago (31-03-2017)

I had the most wonderful experience, especially with Cassey Gonzales, she helped us a lot, I came all the way from Laguna niguel because I love this store, they're extremely helpful, knowledgable and they have the best customer service

 9 years ago (20-06-2017)

Great customer service with Cassey and Daniel. Very patient, kind and explained everytging so well. No pressure sales.

 9 years ago (23-03-2017)

Dear Cassie and Alonzo -

Your customer service was absolutely top to bottom ASTOUNDINGLY BAD. I almost left sprint entirely just to not have to deal with you (411 for anyone who gets completely screwed over by this sprint store just call sprint support and dial 0 for competent non liars and cheats). 

Let's list out everything that went wrong. 

Cassie- You didn't save my old phone number even though you could have. You also at 9am that morning told me you had an offer that would let me purchase an iPhone 6S and upgrade to a 7 after its release. Once I arrived you said that expired yesterday and that there was nothing you could do. (Interesting because when I called sprint directly they helped me upgrade to a 7 with no charges to undo all of your idiotic damage) After we discussed me getting an SE instead, you did not warn me that that would make it harder to get a 7. (It's fine sprint is going to honor everything anyway no thanks to you). You also used my drivers license and therefore made my address my MOMS HOUSE. You never even asked. Honestly top to bottom i'm shocked at your hideous behavior. 

Alonzo- I came in to upgrade my phone within the 15 day window and you told me I would have to pay a restocking fee even though this was within the 15 days that CASSIE had let me know I didn't have to pay. I asked you point blank if you were sure, you said yes. I trusted you for some reason. Funny however when I called the sprint support team they let me know you lied as well. 

For anyone looking for a store that doesn't lie try LITERALLY ANYWHERE ELSE. 

Your business should be ashamed of yourselves for how badly you do business.

 10 years ago (21-10-2016)

Comment on this business

Map, Satellite View
Street View

to add Sprint Store map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=sprint-store&id=413671&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/sprint-store-i413671.html" target="_blank" title="Sprint Store">Sprint Store</a></p>

Reviews, get directions and contact details for Sprint Store

Find nearby businesses, restaurants and hotels

We use cookies