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Reviews, get directions and contact details for St. Jacobs Furniture House

Address: 30 Benjamin Rd, Waterloo, ON N2V 2J9, Canada
Phone: (519) 746-0060
State: Ontario
City: Waterloo
Zip Code: N2V 2J9


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
What an amazing experience we just had at St Jacobs Furniture. We have bought many items from the home decor and that is because the service is top notch from Byron the owner, to his sales team, to his delivery people. First class all the way with my high recommendations. Quality and service you can count on. Thank you all for helping to make my place look so amazing.
8 years ago (18-10-2017)
We bought a leather love seat and couch. Low pressure sales environment and very helpful when you ask for it. Top shelf company!
7 years ago (01-02-2018)
I'll post again once my sectional has arrived, but so far the experience has been excellent. Marlen, Sean and Barry were all very friendly and helpful. Ordered a custom Canadian-made sectional with hardwood frame at what I would consider to be a very reasonable price. Looking forward to its arrival! Would shop here again for sure.
8 years ago (28-10-2017)
I will NEVER buy anything in this store again. I purchased a small end table. When I brought it home....it reeked of mildew. No one at the store would speak to me. I called the store and explained about the end table and the mildew smell. The man I spoke to said he would speak to someone and call me right back. I never heard from him. I called many times and left messages, no one called back. They will not stand behind what they sell....!! The table is useless to me.
8 years ago (26-10-2017)
5 stars for customer service (along with all the beautiful furniture in the store)! I bought a couch from here about 10 months ago and my cushions went very thin and flat within the first 6 months. I contacted them through their website about this and they replied quickly asking for more information and assured me they would help me out. They arranged for someone to come out and check out the couch and help me get replacement cushions and continued to follow up with me throughout the process. Not many companies offer this level of customer service anymore and I really appreciate that they made this process easy, quick and positive! Thank you Lucia and Silvia!
8 years ago (04-05-2017)
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