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St James Jewelry Shop

  1. New York
  2. Smithtown Jewelry Store

Reviews, get directions and contact details for St James Jewelry Shop

Address: 23 W Main St #1, Smithtown, NY 11787, USA
Phone: (631) 265-1422
State: New York
Zip Code: 11787


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Reviews
I had a wonderful experience shopping here for the first time. I went in to buy something special for my niece's graduation from college. The owner helped me personally when I explained what I had in mind. He said he had just the thing! And he did! It was a beautiful necklace from Italy, a beautiful compass necklace. Perfect for a graduate. My niece loved this necklace so much when she saw it! It was the perfect present. I will definitely be back to this store again.
I never leave reviews, but I have to share my amazing experience as a customer of St. James Jewelry Shoppe. Two years ago, my husband and I worked with Lenny on a custom wedding band design to match my antique engagement ring. Not only did Lenny do an amazing job, but he created the ring quickly and for an extremely reasonable price. Because we were so pleased with my wedding band, we wound up working with Lenny again on a custom necklace the following Christmas. After a brief meeting, Lenny wound up creating the necklace--and, truth be told, it wasn't exactly what I had in mind. This was my fault, as the necklace itself was beautiful, but I had something specific in mind and hadn't adequately communicated my vision to Lenny. I was worried that I would have to accept the necklace, as it was custom made for me, but Lenny saw my disappointment and immediately took it back, and said not to worry, that he would just make me a new one. I couldn't believe it! I had never experienced customer service like that before. Within a few months, Lenny re-made the necklace, and it was exactly what I wanted--for a cheaper price than he had originally quoted. I cannot say enough about Lenny as a jeweler, or about St. James Jewelry as a shop. The jewelry is gorgeous and fairly priced. And it's made and sold by really good people.
A 90+ year old, disabled friend needed his watch repaired. I took it to Saint James Jewelery shop because it was nearby. I was amazed at the warm greeting I received from the "counter girl". The watch band was broken but I explained that it had sentimental value to my friend and if possible to repair the original band. She took it into the back. Lenny came out 15 minutes later and handed me the watch....fixed. It was clear that Lenny understood that a piece of jewelery is often much more than just a piece of jewelery. Lenny will take a personal interest in you wishes. If you want a jeweler that understands the true value not just the dollar value of your treasured piece, then Lenny is the man to see.
Lenny is an amazing jeweler. After visiting many jewelry shops on Long Island we picked Lenny because he didn't try to upsell us and was honest. At the time we were looking at wedding band options for both myself and my husband. We were looking at both gold two tone for my husband and platinum versus white gold for me. Unlike all the other shops, he didn't immediately say "it's extra "x" for platinum". Gold was at an all time high and he explain that actually it might be about the same. Long story short, he designed both mine and my husband's wedding band perfectly. Amazing craftsmanship and great customer service. Definitely would recommend this.
Lenny and his staff are simply the best! Lenny recently customized a college ring for my son and it came out better and more beautiful than I ever expected! He is trustworthy, kind and goes above and beyond for his customers. Would never go anywhere else!
He perfectly sized my wife's ring about a year ago and shined it, and he didn't try to upsell us a single thing, he was just so generally helpful. The reason I'm writing this though, is because my wife told me tonight how impressed she is that her ring is still so perfectly smooth. She said "A year later and it still shines like the top of the Chrysler building!" Just recommended a friend that got married. Even if you don't live there, it's worth the drive!
Not recommend at all. 2 times a diamond in a ring I had Lenny set for me became loose and popped out. Luckily I was able to find it the first time, not so lucky this second time around. Had this particular ring set in late 2021, now not even a year later I had 2 diamonds come loose and pop out. I am now out of a diamond. Will not be going back here for anything.
I dropped off my engagement ring to be fixed since I knocked a stone out of the setting. I am SO happy with the outcome. Not only was it a fast turn around time but they charged me half of what the big name places wanted to do it for. They also polished and cleaned the ring up better than any of those places have ever done. It looks like a brand new ring. Will be going here from now on for my jewelry needs, I recommend you do the same.
Highly recommend. Grace was so sweet when I brought my ring in because I bent the band. They could tell I was upset, so they fixed it much earlier than they had anticipated. It looks just like new :
They were wonderful! They shortened by tennis bracelet and turned the access into earrings
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