Star Collision Center

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Address: 3834 E Main St, Farmington, NM 87402, USA

Phone: (505) 325-7827

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State: New Mexico

Zip Code: 87402

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Reviews

THANKS STAR COLLISON! I RECCOMENDTHIS PLACE! GREAT JOB!

 7 years ago (24-09-2017)

Wonderful customer service!  Our Xterra was in a wreck and when we got it back, it looked brand-new.  Ryan and Cody took good care of us and were excellent at explaining the process to us while our car was in the shop.  Highly recommend Star Collision to anyone looking for wonderful car repair!

 8 years ago (23-02-2017)

Worst place ever!!! Hit a deer, needed repairs to my driver door. Took the car in, FOUR WEEKS LATER, I got the car back. Had new paint job on the door and back bumper. Everything looked nice until I opened the door when I got home and noticed bubbles in the paint, then a burn was noticed in my carpet, one of my buttons on my door panel doesn't work, and the door wouldn't close all the way without being forced. Not to mention, when we picked up the car we heard loud music coming from the shop area. Upon starting the vehicle, we realize that it was OUR CAR making all that loud music! They turned all my stereo settings up to max!! We let them know about the complaints with no response. I then emailed my insurance(progressive) who said they would make sure my car was fixed. Since then I've met and spoke with the "owner" of the business who also assured me my car would be fixed just needed to take it back. Took the car back, nothing has changed at all to my car. Every time we picked up the vehicle, they would say they needed 2 more hours passed the quoted time they gave me that very morning!! After our second visit, the "owner" Cody, told us he had to order a part for our door panel buttons. This was nearly 6 weeks ago...... we've yet to hear anything from them. They (Cody) admitted fault, and still won't fix the vehicle.... I am looking into representation to take them to court for damages to my brand new vehicle which now feels like a used piece of crap....

 8 years ago (02-10-2016)

Nothing but good things to say about Star Collision.  When they say, "Lifetime Warranty".  They mean it.  They repainted my bumper after it started chipping about 1 yr after the original paint job with no questions asked.  I highly recommend!

 8 years ago (18-02-2017)

Service is terrible.I had my car taken here against my better judgment as I had heard bad things about them. My sister had issues with them working on her vehicle. However they were a preferred shop for my insurance company and I live 400 miles away so my options were limited. I was given 2 different dates of completion and the final day we actually got our car was nearly a week later than the first date we were given. This kept my wife away from home that entire time. On the day of pick up I was given a time it was to be completed and sent my wife the 2 hours after the given time and it wasn't completed for another hour after that. Also while under there care a piece that was not broken upon arrival to there shop and a piece very unlikely to be damaged in the accident was some how mysteriously broken while they were driving my vehicle. I was given many excuses to try and explain away this issue and am still unsure of how it was actually damaged. I have nothing good that came from working with them. Do not take your vehicle here to get repaired.

 10 years ago (07-08-2015)

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