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Reviews, get directions and contact details for Star Nails & Spa

Star Nails & Spa

About

Star Nails & Spa, Nail Salon Granada Hills, Nail Salon 91344

Story

Welcome you to Star Nails & Spa!
Star Nails & Spa is one of the best salon in this area with all well-trained staff and qualified products. It is rare that you can find a nail solon having as much experience as we do.
All nail-services any many other services are avalabele at Star Nails & Spa. If you would like to have any services from Nail Enhancement, Natural Nail Care, Spa Pedicure to Skin Care or Waxing…., we are always already to provide. Besides, you can easily choose your preferential color among our great deal of best qualified products to make your nails beautiful as you expect.
We take a pride of providing reliable services and create lasting long relationship to our loyal clients. Sanitation and cleanliness at our salon will guarantee each customers’s health and safety. All instrument after being used is disinfected very carefully and scientifically with modern facilities.
Enjoy a worry-free moment while our staff makes you more attractive in our luxurious salon and relax in big comfortable massage chairs whenever you come across.
Come try us out, and treat yourself to a spa day today!
Store Policy
1. Our Rights – We reserve the right to refuse service to anyone.
2. Your Rights – Your stay at our salon is important to us. If you would like to try another nail technician, please let us know. All of our technicians would be glad to accommodate you.
3. Payment – We accept most major credit cards & debit cards, with a minimum $10 purchase. No personal checks accepted.
4. Gift Cards – Give the gift of luxury. A memorable way to celebrate any occasion, any time of the year. Gift cards are not refundable or exchangeable at any time. Gift certificates are treated as cash, and therefore not redeemable is lost or stonlen.
5. Gratuity – Prices do not include gratuities. In appreciation to the staff for outstanding services, gratuities may be given at your discretion. Grautuity cannot be added to credit/debit card payment.
6. Sanitation & Disinfection – Proper sanitation is the utmost importance here at Star Nails and Spa. All metal implements are sterilized in hospital grade AUTOCLAVE for a minimum of 20 minutes & sealed in a pouch until next use.
7. Communication – If you are ever uncomfortable during a treatment with the temperature, pressure, lighting, or scent, please let us know. We want your experience to be enjoyable.
8. Skin Conditions – If you have any skin conditions such as sunburn, rashes, or fungus please notify the manicurist.
9. Medical Conditions & Special Needs – Prior to receiving your services, please inform us about any special needs or medical conditions, pregnancy, injuries, allergies or disablilities. This will help customize your service to ensure the highest satisfaction and benefits.
10. Cellular Devices – In order to achieve a serene and relaxing atmosphere, please silence all cellular devices and keep all phone calls to a minimum.
11. Appointments – Although we do take walk-ins, booking appointments in advance is recommended to ensure your preferred date and time. Credit card is required for reservations of parties of 5 or more.
12. Children – We love children. However, we use many chemicals and sharp implements and do not want anyone to be injured while visiting Star Nails and Spa, especially a child. Children should only be in the salon if they are receiving a service and must be supervised at all times. If you must bring your child with you, children must be seated in the waiting area at all times.
13. Nail Enhancement – We love what we do and guarantee our nail enhancement services for 3 days. In the event you lose a nail or lifting occurs within the first 3 days, we will repair it free of charge. This guarantee applies only to clients who use our services and not from another salon.
14. Gel Manicure – Our gel manicure & gel polish services are guaranteed for 5 days. In the event the gel polish lifts within the first 5 days, we will re-polish it once, free of charge.
15. Property Damage – We are not responsible for any personal properties that are damaged, lost or stolen, or left behind.
16. Refund Policy – A refund cannot be given on any products or services. If you are unsatisfied with a service, please let us know and another technician would be glad to accommodate you. All items purchased are final and non-returnable.
17. Pricing Policy – all prices quoted are subject to change without notice.
18. Pets – Pets are prohibited, except certified support animals.

Address: 18041 Chatsworth St, Granada Hills, CA 91344, USA
Phone: (818) 322-3933
moc.oohay@122mahpn
State: California
Zip Code: 91344


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Reviews
I was going here for a while then stopped because my gel polish was always chipping within 3-5 days. I took a six month break then decided to try it again, because it’s right near my house, once again my nails chipped easily after a few days. Nice place, not good quality products.
8 years ago (19-11-2017)
*FRAUDULENT CREDIT CARD TRANSACTIONS - DON'T GO THERE UNLESS YOU PAY CASH!! The last time I visited this place was in February...my card info must have been kept on feed because I was charged $70 yesterday morning at the same time I was at a Dr Appt. I immediately went to my bank, within the hour of the charge to tell them the situation. My bank officer called the location and the person that answered the phone said they "were not aware" of any $70 charges since they only had one customer that morning, who's charge was over $100. The person at STAR NAIL & SPA agreed to "delete any $70 charges for the day" from their system. My bank officer said that either 1 of 2 things could have happened, either someone physically used my credit card, which was in my possession, OR credit card info is kept on file and randomly charge customers. Since the charges were "pending" the bank cannot delete on their end, so we need to wait until morning to see if charges drop off. If they don't drop off and still show pending, the bank wod open an investigation on this business... We'll... It's morning and charges are still pending in my account. Bank had been called... I live and work in this community and am a frequent visitor to this shopping center. I also work on the restaurant industry and know that our customers are the reason for our success. I hate giving such a negative review, but it is WRONG that businesses /people take advantage of their customers.
8 years ago (04-08-2017)
Love it here! Always walk out happy! 😃 Tammy is the best!!
8 years ago (04-07-2017)
Good service and very professional
8 years ago (28-07-2017)
My nail technician helped me to pick color and design. My nails became splendid! She was super quick and careful. Good price for the best service. Thanks Star Nails & Spa!
11 years ago (23-01-2015)
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