Starbucks

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Address: 9360 S Colorado Blvd , Highlands Ranch 80126, CO, US

Phone: (720) 348-1026

State: CO

City: Highlands Ranch

Zip Code: 80126

Opening Hours

Monday: 05:00-21:00
Tuesday: 05:00-21:00
Wednesday: 05:00-21:00
Thursday: 05:00-21:00
Friday: 05:00-21:00
Saturday: 05:30-21:00
Sunday: 06:00-21:00

Update Info

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Reviews

Sat at a table for fifteen minutes before anyone greeted me... Clearly shows poor staffing and payroll that the employees can't even greet a paying customer!! Great frozen impossible breakfast sandwich though, and the finly frap is to die for! pics of my excellent servers THE BILLS WERE DUE!Food: 3/5

I’m a DoorDash driver.  I had to pick up an order at this location.  The employees were too busy talking amongst themselves and chatting through their headsets to realize I hadn’t even been greeted.  I waited ten minutes AFTER the order should have been picked up to just leave.  They never even greeted me.  They’re paid by the hour.  I’m paid by the order.  I have better things to do than be driving all over the city chasing no shows.  Tell your employees that, if they’re having a conversation, and a customer walks in, whatever they were talking about, DROP IT.  Get the customer first.  It only takes one bad order like this to screw up a deliver driver’s paycheck.  I suggest you find a way to get with it, u less you want to pay my rent, my car, and my car insurance.

I will not order from this Starbucks anymore! I’ve gotten bad whipped cream in my coffee, making my drink undrinkable. The kicker for was them giving me caffeine when I order decaf. My body can not longer handle caffeine, so this mistake had an impact on my body for the day

Behind the counter, swift and neat, Baristas make each drink a treat. With smiles bright and hearts so kind, Their dedication not hard to find.  In bustling stores, they work so hard, Crafting lattes, no detail marred. Yet tips are small, though effort grand, Let's show them love, a helping hand.  Next time you sip that perfect brew, Remember those who made it true. A generous tip, a small token, For the hard work and words unspoken.  ——  Pictured is the inspiration behind this poem, my favorite barista ever! Always there to surprise and delight me

This location is great. I come every morning and I use the mobile app. When I pull up to the speaker box Jane knows exactly who I am and has my order ready. Jane's customer service is outstanding. In a world where customer service has gone by the waste side she is a super star.Food: 5/5

Great experience at this Starbucks. I go here often with the kids or to have business meetings. The staff is always fast and friendly. Seating area is normally clean and typically you can find a place to sit down anytime. Parking lot can be a bit of a pain, but that’s just cause it is a good shopping center

The most amazing service and ALEX was super nice and remade my drink not once, but twice. This place is awesomeFood: 5/5

This Starbucks has on multiple occasions just forgot to make the food I ordered.  I'm not sure what's going on but it's the only Starbucks I have an issue with. It's so frustrating when you're just waiting there forever for your food and people are coming and going. The staff are running around like chickens with their heads cut off so they're obviously working on something other than the food you ordered 15 minutes prior.

I visited the store on a Monday afternoon, and the store was very busy. Plenty of students and work-from-homers; in hindsight, it was probably their after school rush. Despite the high volume capacity, I was able to take advantage of the Starbucks mobile application to order my drink ahead of time- which I must say, is quite nifty! I’m not too tech savvy at my 62 years young age point but I do love a GREAT rewards program.  I ordered a hot Pike Place blend black coffee for myself that should tell you how old I am , and a Caramel Macchiato for my lovely granddaughter. Upon arrival, I made the unfortunate realization that my idiocracy led me to order a HOT drink! Can you believe it? On top of that mishap, I realized I had also ordered at the Red Cedar Boulevard location JUST down the road. Oh, best believe my sweet little Graciela didn’t let me hear the end of it, God bless her heart. Continuing on, I approached a lovely young man to assist me with my order and convert the hot drink to a cold drink, which he so graciously did with a bright and pearly smile. The young man, if I remember correctly, was named Tuhin and he was so kind and efficient in getting me and my granddaughter our much desired drinks! He really put a smile on my face and even told me how to order for next time…  Oh boy, do we need more employees like this young MAN! The espresso in the macchiato, I must say, was also very up to par with my standards. Fun fact, I actually worked with local Colombian coffee roasters in the 90’s running a coffee distribution company- so I know what’s the real deal.  This is by far the BEST Star Bucks location I have visited throughout my coffee drinking days, and will be back to visit often! The service was amazing, and the drinks were outstanding comparatively speaking. A note to the General Manager- keep on DAZZLING with your flourishing business! Your managerial expertise clearly shines through the immaculate customer experience and makes your store, simply one to take immense pride in. And to those of you who still read these Google Maps reviews- don’t miss this spot!

This is a larger Starbucks along one of the main crossroads in Highlands Ranch, as such it receives a lot of traffic. The drive-thru line is usually long, as are the lines inside. During the mornings, a lot of people set up camp, so seating comes at a premium. The staff was friendly, but it took over 3 minutes from order to just get a tea, and another two to get a sandwich. The sandwich was hastily put together. Not my favorite, but it could've been worse.

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