Starbucks

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Address: 512 E Alto Rd Southway Plaza , Kokomo 46902, IN, US

Phone: (765) 864-0616

State: IN

City: Kokomo

Zip Code: 46902

Opening Hours

Monday: 05:00-20:00
Tuesday: 05:00-20:00
Wednesday: 05:00-20:00
Thursday: 05:00-20:00
Friday: 05:00-20:00
Saturday: 05:00-20:30
Sunday: 05:00-20:30

Update Info

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Reviews

Lobby is closed due to staffing shortages which is understandable.  I stopped by on my motorcycle and asked an employee if they could still take my order because I couldn't go through drive thru on my motorcycle.   Said they would only take an order if I ordered in a mobile order, and since I did not have my phone with me I was unable to get anything.  Other places in town like cone palace have had the same issue with staffing and were still accommodating of customers on motorcycles unable to use the drive thru.  Really poor customer service.

i needa be real guys. this is the best starbucks. the male barista with brown hair rocks! when i see him putting drizzle in my cups i get so excited bc he puts the perfect amount. and the drive thru line wraps around the freaking parking lot but they still make drinks fast as they can

Didnt have the cream base needed to make anything with vanilla. So when I tried to order the only drink I like, Vanilla Bean Frappe, I was told they dont have the ingredients for it. So I walked out.

Slowest service I’ve experienced 30 mins later still no order took them 10 mins just to take my order. By far worst experience I’ve had.

Most Starbucks have an excellent drink quality, and friendly employees and this ones no different. I know a job like this isnt easy but this location is really nice! Thank you for the hard work and

I went there a few days ago, they weren’t busy at all. I have not had the best experience with this Starbucks or the Markland mall one. I totally recommend this Starbucks because I was only in the drive through for about 15 minutes. When I ordered a drink I was wanting they explained that they were out of a certain item. I work fast food as well so I get it. However, they did tell me what they had. They were very friendly. I got to the window and they had a smile on their face and had my drinks made quickly. I don’t recommend the Markland Starbucks because they’re not as friendly as this one.

But to Damn Expensive Lol $10.00 Cup of Coffee ;- But my wife loves itFood: 5/5

I ordered a scone and a flat white. At checkout, I was given the scone. As I was waiting for my drink another customer with my name orders. They called her name for a pastry. I looked up to make sure it wasn’t my drink. One of the baristas then tells the other that I took the second customers order. This was done in front of me. I corrected them by saying I only had what was handed to me at checkout.the barista sarcastically said I was good.  Another employee said they couldn’t take the item back. I told them I was aware but I only had one item that was given directly to me at checkout. I understand orders that get mixed up, but it was rude of them to talk the way they were in front of customers. If there was an issue I would have happily addressed it privately and apologized.

Please keep your items on your mobile order menu updated! It has been telling me you're sold out of cold brew and the Paradise Drink for almost a month ...that doesn't seem correct. I like coming to this starbucks because it's on my way to work but so many times your mobile order menu is not correct so I end up going to the McDonald's across the way. Please fix.

I love the coffee, but I was coming in on my lunch, and there was a employee/mgr at the table in front of me, and then this lady join her then they were talking and what not, then this girl/lady was there, and they were questioning her about a moment that the girl and the other lady had a bad moment. The girl asked to get up and not talk due to her being upset, and the Mgr was like no sit, and then they were talking over the girl, and and the girl I felt like was being gained up on. If there a problem don’t take it around the customers, like that moment be in a office.

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