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Starbucks

  1. Reading
  2. Reading Coffee & Tea

Reviews, get directions and contact details for Starbucks

Starbucks
Address: 24 Walkers Brook Dr , Reading 01867, MA, US
Phone: (781) 942-8290
State: MA
City: Reading
Zip Code: 01867


Opening Hours

Monday: 05:00-19:00
Tuesday: 05:00-19:00
Wednesday: 05:00-19:00
Thursday: 05:00-19:00
Friday: 05:00-19:00
Saturday: 06:00-19:00
Sunday: 06:00-19:00

Update Info

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Reviews
Always consistent with friendly and fast service. You can always see everyone working hard behind the counter fulfilling many orders all the time. Genuinely want to thank the staff that was there for my previous visit as I had one of the best coffees ever here and I ordered one of the holiday drinks which are probably annoying to make yet they did it so quickly and it was delicious.
Mobile ordered said it would be done at 8:11. Didn’t get my coffee till 8:35. Very slow service. Made no customer connections. As a past employee at this location when the mobile order was #2. Thw service has gone down hill bad. No smiles no hi how are you today
New to the area walked in, was not greeted not even asked for service stood there for 22 minutes with no service or even a hello or any type of acknowledgment. being completely ignored. I walked out I’ll never go back here. Very unwelcoming.
Not a great experience. There were 6 employees behind the counter. It appears that they are more concerned with filling the “mobile orders”. I ordered my drink at 10:07am. I stated that it was “for here” so could I please have a real mug. The girl who took my order started looking around for a real mug and then had to ask another employee where they are that employee said “we aren’t doing real mugs”. Ok. You’d think all the employees should know this information There are 7 tables inside at this location. People who are waiting for their order sit at the tables making them unavailable for the people who are actually staying. My order was put up at 10:15am 8 minutes after ordering! and when I say “put up” I mean the woman who made it put it in an area that was not accessible for me to get it and the guy working that end of the counter calling out the names didn’t get to it for 2 minutes because he was tending to the mobile orders. So, just to recap, it took a total of TEN MINUTES to get my drink. This place is VERY busy with mobile orders and should just be a drive-thru. It is not a pleasant experience to sit there with the door constantly opening and closing at a rate of 9 times per minute!! Yes I took the data and people standing all around you as you try to sit and relax. And I’m sorry TEN MINUTES to get a TEA and then to not even get an “I’m sorry for the wait” or “Thank you, have a nice day” is just not a good way to do business.
Ordered a pour over. Waited 15 minutes only to find they completely forgot about my order. Only got a sorry! I know pour overs take a while, but 20+ minutes is nuts
It was very busy here but every barista was working very hard to get everyone’s orders out quickly. The drinks were great.
Best service i’ve ever had at a starbucks! The cashier Olivia was very nice & professional then proceeded to even MAKE my drink. Multitasking at it’s finest
I absolutely adore this location! Whenever I come here, I’ve notice that Sommer is always working! She is very courteous and on task. Her worth ethic and customer service is outstanding, so much so that she knows my order by heart. I feel like more than a customer when Sommer takes my order, and it seems like my drinks always tastes better when she makes them!!!
Fast service, no matter how long the line is.
I only keep coming back, because the location is convenient. 9 out of 10 times my order is incorrect. I always say something, but they seem to make it my fault. Sorry, but if the label says light ice, don't fill it up with ice. I only order Venti specialty coffees with 4 shots of espresso. Not my fault the person taking my order made a mistake. This is the reason why i go out of my way to visit the Somerville Starbucks on Somerville Ave. That manager, David is doing it right. #starbucks
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