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Starbucks

  1. West Covina
  2. West Covi̇na Coffee & Tea

Reviews, get directions and contact details for Starbucks

Starbucks
Address: 333 S Vincent Ave , West Covina 91790, CA, US
Phone: (626) 960-0087
State: CA
City: West Covina
Zip Code: 91790


Opening Hours

Monday: 05:00-21:00
Tuesday: 05:00-21:00
Wednesday: 05:00-21:00
Thursday: 05:00-21:00
Friday: 05:00-21:30
Saturday: 05:30-21:30
Sunday: 05:30-21:00

Update Info

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Reviews
Located on the corner of S. Vincent Ave and West Covina Pkwy in a small shopping center with drive-thru and limited parking, very close to the West Covina mall. I stopped by this afternoon at about 2:45 PM and the drive-thru barista was amazing! I believe she said her name was Iris at the speaker. She was very welcoming and happy to take my order. I asked for an 'Iced White Chocolate Mocha with no Whip', and she suggested trying it with 'Vanilla Foam' instead, so I tried it. She was right, it tasted so good! Service was fast, I was literally in and out of their drive-thru. Overall, I had a great experience at this location.
Starting to really short people on their drinks. Happens now everytime I order, at every different location. You'd think the outrageous price we pay for our drinks would be enough to get a full amount. Photo is of a Cafe latte, with apparently 'no foam' as requested. This is a blatant rip off of customers
This Starbucks are great. The customer service is wonderful. They treat you respectfullu and understand your need or request. Although it's small and no dine-in available, the atmosphere is really cozy in here. The down side is the Drive-thru. The the traffic for the Drive-thru is crossing with the incoming traffic from the street. This makes it quite dangerous for drivers to yield and to pass through.
I basically always do mobile ordering now, it's less stressful. I ordered a few minutes before I arrived at the store via walking. The drive-thru was busy and it looked like they were training someone - that being said - they got my order completed in about 10 minutes. It's not a big Starbucks and all of the tables were filled. The store was clean and the employees were nice.
When it comes to being good Samaritans these people who work here are not. I was stranded trying to get home my phone's battery had just gave out on me. I had cash for an Uber but nobody could help me the thing that made me mad was one girl finally said she would help cause her shift was about to end i was like "God bless you" i was finally about to go home and she comes out with her coworker I asked if she was going to help me still and she's like "nope!" Like what a snob people like that shouldnt be working in customer service
Worse customer service, two employees from this Starbucks were very rude. They left me waiting for 30 mins, I had to ask multiple times if my order was ready. And the whole time It was sitting on the counter. This is the second time I’ve been here and had a very bad experience. I wish I got their names of the girl and guy that I asked if my order was ready. because they should honestly get fired, they’re so miserable working there that they take it out on their customers and is just not fair for us. We also have a long day at work not just them.
Had a great experience today at Starbucks with a barista Jackie she was so kind and sweet gave me tons of spent coffee grounds for my garden thank you so much Jackie and keep up the good work you're a great customer service and smile makes it a real pleasure to come to that locationFood: 5/5
I had to do 3 orders and using the app at the counter. Didn’t bother them at all. She was amazing help full with my dads order that was super complicated. And I love trying new matcha drinks. And here is to trying a new drink!
Parking lot is horrible best to do drive thru. Service is hit or miss, but what really sucks is how they give you a bunch of ice, even when asked for light ice, and how they fill the drinks. In reality your venti becomes a grande with the amount of ice they put and the lack of liquid. I get they do not want to fill hot drinks to the top for obvious reasons, but cold ones. Really! 5 sips and it's gone.
I ordered 2 medicine ball teas and both were horrible! If they didn't have the ingredients they shouls have said so. They literally were water with two tea bags. I am so disappointed.
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