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Reviews, get directions and contact details for Starbucks

Starbucks
Address: 13121 SE Kent-Kangley Rd Kent Meridian Shopping Center , Kent 98030, WA, US
Phone: (253) 638-1283
State: WA
City: Kent
Zip Code: 98030


Opening Hours

Monday: 05:00-19:00
Tuesday: 05:00-19:00
Wednesday: 05:00-19:00
Thursday: 05:00-19:00
Friday: 05:00-19:00
Saturday: 05:30-19:00
Sunday: 05:30-19:00


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Reviews
This has to be the worst business I have ever been to. Today was my second time ordering ahead of time and after arriving, I have to wait 20-30 minutes for one coffee. I stand there and see so many inefficiencies from the staff. They aren't even shorthanded. Every single person there needs to be trained on working as a team and prioritizing the orders that came first. I saw five people come in after I got there and they ordered in person and left before me. I couldn't even wait any longer since I had an appointment to go to. My time is much more valuable than a mediocre drink coming from the worst service company I have been to.
I waited over 25 minutes for a strawberry acai lemonade.They didn’t put strawberries in it and It made me one late for work and 2 have an off day. I understand it gets busy but they were completing other people’s orders and mobile orders before any guest who ordered prior. I will not be returning to this Starbucks unfortunately. I understand orders go before others but to wait over 30 minutes while mobile orders are being fulfilled is crazy to me
This morning, I have ordered a hot white chocolate mocha my usual drink through drive-thru to go. Picked up the coffee from the drive-thru window and drove away then I took a sip, it was no white chocolate anywhere in the mocha drink rather just a plain mocha. As I was looking at the digital receipt, they charge me 10.1% tax!? I have never seen any sales tax added to my Starbucks coffee in California. Well, I will not be drinking Starbucks in Seattle.
Ordered 2 breakfast sandwiches and both were not what was ordered. Also ordered a drink and took 25 minutes with 5 people working. Will not come back to this location again.
My wife ordered a grande for her drink size and recieved a tall. I told her to go back but she did not. The seating is a bit limited. I was surprised by this but they do do have outside seating available. We had a nice time there while meeting up with some friends.Food: 4/5
I started to use the app and they make my drink wrong everytime and it just keeps getting worst and it's only this location I haven't had any trouble with any other star bucks they used to do good but not anymore this is the last time I'll be going to this location my coffee didn't even taste like coffee at all the just fill it with whipped cream idk why I don't ever ask for extra whipped cream it's just horrible now
Starbucks food tastes so damn good. Also, the caramel macchiato with oat milk; iced, is amazing!Food: 5/5
Best coffee. I could stop there 7 days a week twice a day before work and after work if I could. I love there Peppermint mocha's whether they're hot,iced,or frozen.Food: 5/5
The car in front of me paid for everything i ordered...maybe it's a simple way of saying... dont worry girl... everything will be alright so sit back, enjoy ur drink and smile... Thank you very much... June.9.2021 3:35pm PST Starbucks 116th & Kent Kangley Rd.
I love the people in this location and it's nice and spacious inside. Products come out tasting great and service is friendly. Not crazy about the location in the parking lot. It's hard to get out when there's traffic. But that's not the store's fault so still 5 starsFood: 5/5
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