Starbucks

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Address: 100 Chopin Plz Intercontinental Hotel - Miami, Miami 33131, FL, US

Phone: (305) 372-4718

State: FL

City: Miami

Zip Code: 33131

Opening Hours

Monday: 06:00-18:00
Tuesday: 06:00-18:00
Wednesday: 06:00-18:00
Thursday: 06:00-18:00
Friday: 06:00-18:00
Saturday: 06:00-18:00
Sunday: 06:00-18:00

Update Info

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Reviews

Only few Starbucks can produce better coffees, this is one among them.  Ambience - The coolest and well organized and sanitized seating with decent lighting.  Service - People are warm and friendly, serving the best coffee at Starbucks. These guys brewing with passion and making their customers happy.  Coffee - ordered caramel macchiato and cappuccino, both coffees refreshes and energizing.

My favorite part about this Starbucks is they gave the sugar & creamer station to do it yourself set up like before the dark times.  I wish all Starbucks would go back to this systems.  I like adding my own sugars etc.Food: 5/5

How convenient is this location when you are staying in this hotel . Fast , clean and nice staff . They dont habe all drinks and food thou but otherwise good

Convenient location but the drinks are some of the worst and most bland. It’s like they don’t follow the same recipes or use the same amount of coffee as all other Starbucks. Just run to cvs and get something else and don’t waste your money at this particular Starbucks.Food: 2/5

Every morning during our stay, the team satisfied our coffee needs with some of the nicest barista prepared one shot lattes. Price is on par with hotel Starbucks prices and the store has more or less the full selection of Starbucks goods.  Special attention must go to Noah, who really did go the extra mile with his service and making a fuss of my son who helped me on the breakfast run.  Highly recommend a beautiful coffee here at the Starbucks located in the intercontinental hotel.

I arrived 2hrs later and my order still wasn’t ready. Apparently the store ran out of stock of the product that was reportedly available on the app and no one contacted me in advance to let me know it wasn’t available. I asked for a refund of the product and was informed that refunds cannot be made if your order was placed in the app. Leyla Lopez was called in and district manager Andy was contacted but absolutely nothing could be done. Not even offering of a gift card. Other locations are able to place any amount on gift cards especially if service wasn’t properly provided. Was then informed the employees here weren’t trained on how to deal with online orders and that they were still learning. It really shows. This was a disappointment especially since the store didn’t even bother to contact ahead and let me know as a customer that the ordered product wasn’t available. Also don’t expect the manager at this location, Leyla Lopez, to be helpful at all. It took convincing from her employees up front Dany and another young man to try to find a solution to the problem. Won’t be ordering here ever again

Took my mobile order but the store wasn't even open. Had to call the 800 number to cancel the order and get a refund.  The employees didn't even know how to refund or move the order to another store.  End of business here.Food: 1/5

I've made a mobile order from here a few times and they constantly make my drink wrong. I usually order the Iced Shaken Espresso and it seems the baristas that work here don't know how to make it. The drink is supposed to have milk but whenever I come to pick my order up it never does. I've even tried changing the milk type in the mobile order just to see if that prompts them to add it but they still don't. I end up always having to add the milk myself or ask them to add it when I'm picking it up but its just annoying to have to do it every time.

I ordered a pink drink and they did not measure and so the drink was not made correctly. The drink did Not have enoughtcoconutmilkinitanf it tastes terrible so I threw the drink in the garbage. The lady that made the drink was insulted but she was not the person who paid almost $6.00. I expect my drink to be made right. It wasn’t and so I threw the drink out .they were appalled that I threw the drink out. I was appalled that they could not take the time to make the drink correctly! Please measure all drinks. I want my drink made perfectly. Do not have an attitude when your the one making things wrong!! I highly recommend more training.  Measure accurately people please!!!

This Starbucks is amazing. Service is always 100% perfect. Love the staff and management.

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