Starbucks

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Address: 2045 Shadeland Ave , Indianapolis 46219, IN, US

Phone: (317) 353-8871

State: IN

City: Indianapolis

Zip Code: 46219

Opening Hours

Monday: 05:30-20:00
Tuesday: 05:30-20:00
Wednesday: 05:30-20:00
Thursday: 05:30-20:00
Friday: 05:30-20:00
Saturday: 05:30-20:00
Sunday: 05:30-20:00

Update Info

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Reviews

I visit daily and my drinks are usually made great I would recommend to the manager to remove tumblers that aren't for sale or that's missing price tags so that there is no mix ups I had many issue's from my stars to this last incident to the store manager forgetting to get back with me I would say keep up the good work and also sharpen up this isn't the store I was reviewing I was speaking on my experience at cherry tree location

Nothing like paying $6 for half a cup of whip cream. Literally the first and last time going to this location and it’s the closest to my house. They tapped a napkin around the cup with my order sticker so I couldn’t see at the window.Food: 1/5

The holidays are my favorite times to go to Starbucks although I go everyday. I really miss the eggnog latte so since they've stopped serving it I usually go with the creme brulee and sadly it didn't taste as good this year. I dined in because I was having some work done at home and wanted to get some work done. The tables were pretty dirty and I had to wipe it off myself. That's not the experience I'm used to in a Starbucks. The employees were standing around talking to each other so they had plenty of time to clean.

Poor customer service!!! How do you receive poor customer service via the pick-up window? When I pulled up to the window, the young lady, with a look of irritation on her face, said, "Next time, can you stop at the speaker?" I then asked, "For a drve pickup order, why?" She stated, "Just in case your drink is not done!" I then state I've been to many Starbucks, and no one has ever said that to me. She gives me my drink, rolls her eyes, says ok.and turns away from the window. Never asked if I needed anything else! She proceeded to take an order, look at me, and then go to start a drink. She comes back to the window area and still doesn't say anything. I had to say "excuse me" several times before she acknowledged me, and at that time, she put her hand up for me to wait. Had she not tried to be such a smart a**, she could have given me napkins when she gave me my drink instead of me having to wait. People with the poorest attitudes work in customer service and need not to!!!

The Baristas at this particular location have been THE BEST for over 8 years now. I truly can't say enough about these  ladies.Food: 5/5

Pastries are my ministry from here. The service is fast and friendly no matter which location I visit. I'm just upset they don't have the apple croissants anymore, BUT that also means I need to get to baking.Food: 5/5

Today, I was excited to try one of the new holiday cold foam drinks at Starbucks. However, I was met with disappointment when the barista wasn't familiar with any of the new options.  Despite showing them the ad in my app, they could only offer to make something similar. While I appreciate the effort, it wasn't quite what I was hoping for.  This experience highlights the need for two improvements:  Starbucks training: Baristas should be thoroughly trained on new menu items and seasonal offerings. This ensures a smooth experience for both customers and staff. App integration: Starbucks should add the new holiday cold foam drinks as orderable options directly in the app. This would streamline the process for both customers and baristas, and avoid any confusion or frustration. Hopefully, these improvements will be implemented soon so everyone can enjoy the new holiday drinks without any hiccups.  Rating: 2/5 stars mainly due to the lack of awareness and training

Love this location.  Drinks are consistent.  Staff is nice. Service is quick.Food: 5/5

Horrible customer service I always go for my morning coffee every Friday at 9am and never expected the amount of rudeness out of a barista I kindly asked out of curiosity if they were offering something for national coffee day since I’m a Starbuck member to then be sassed at lol

So I come to this store pretty often since my Kids school is close. I ordered my food and drinks of course I hear my name “Nena your back again” I looked up and said yes lol I come here often just through drive through but it’s always so packed so I’ve been coming in more. The lady in the red-orange hat made my ENTIRE day just by remembering me. It’s just the small things I hope she enjoys her $20 tip just for being friendly & making me smile

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