Starcrest Cleaners

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Address: 1636 N Knoxville Ave, Peoria, IL 61603, USA

Phone: (309) 688-0377

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State: Illinois

Zip Code: 61603

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Reviews

Actually very nice staff, and friendly professional service.  The heavy starch is definitely HEAVY, which is perfect for me!  Would recommend!

 10 years ago (06-06-2017)

Free vacuum and good quality wash!

 9 years ago (21-08-2017)

I had a shirt cleaned and requested medium starch. Not only was the shirt returned unstarched and horribly wrinkled, but the left shoulder was ripped open. I was made to pay for the remainder of my order with no apology or reimbursement for the loss of a $70 dress shirt. I will go out of my way to take my business elsewhere.

 10 years ago (09-11-2016)

hello,

I just moved around the corner from this laundry mat. We bought a house and are having renovations done to our basement, which forces us to use the laundry mat. This is the closest place seeing that it is about a mile from our house. Well we go there a lot because we have a big family (usually 2 times a week). I have the same routine and I usually see the same people. I can wash at home so I only come in to dry. I place all my clothes in the dryer (5 minutes) put them on (20 minutes) although I know it won't take that long and dump them back into the baskets (5 minutes) and I am gone. I showed up tonight at 9:40 and proceeded to do the same thing. I needed to grab a few more things out of my car, so I asked to be let out because the doors were locked upon my arrival. I was told ( you do know we are closed right) I said the sign on the door says 11, and underneath it says last load in by 9:45 which it just turned that now, I only have a little to grab out the car and I will be done here in twenty minutes. He in return says no we are closed, and I can't let you do that. One of my bags is already in there and there is still a lady washing. I would be out before she even finishes. He said no it is last load by then and so I went to my car and got change to dry what was in there. I was out in 13 minutes, and as I was leaving the lady next to me was inserting clothes into the dryer. He watched as she did this and kept walking past her. Yet I was not allowed to finish the little stuff I had remaining and was given very rude service. Now I will be going somewhere else and I will be posting this to my pages and all the review I can. This is ridiculous. I understand policy, and I was withing the time frame, but even then you lost several customers because I couldn't finish grabbing a few things out of my car. Thank you now that I have to re wash them and go somewhere else tomorrow.

 12 years ago (02-10-2014)

We have only had great results dealing with these guys.

 10 years ago (14-08-2016)

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