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Reviews, get directions and contact details for Steak 'n Shake

Steak 'n Shake

About

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Story

Steak ‘n Shake was founded in February, 1934 in Normal, Illinois. Gus Belt, Steak ‘n Shake’s founder, pioneered the concept of premium burgers and milk shakes. The Steak 'n Shake name has been symbolic of its heritage. The word “steak” stood for STEAKBURGER. The term “shake” stood for hand-dipped MILK SHAKES. Gus was determined to serve his customers the finest burgers and shakes in the business. To prove his point that his burgers were exceptionally prime, he would wheel in a barrel of steaks (including round, sirloin, and T-bones) and grind the meat into burgers right in front of the guests. Hence arose the origin of our famous slogan, “In Sight It Must Be Right.” After 79 years, we are continuing Steak n Shake’s tradition of serving the country’s best, freshest, and tastiest burgers and shakes.

Address: 211 Randall Rd, Lake in the Hills, IL 60156, USA
Phone: (847) 458-7630
State: Illinois
City: Lake in the Hills
Zip Code: 60156


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Placed an order, was hand written down, should have realized then I'd have problems. My order was to go as there were 4 cars in the drive through and I thought this would be faster, apparently not. Waited 25 minutes inside to get my food, and they ended up missing one of the chili and fries I order. Tried to get out of the door without giving me my drink as well. Why do people come to this place? Absolutely awful. At least Mcdonalds doesn't 'forget' to give you the food you paid for. I didn't even get a receipt. Never again.
7 years ago (21-05-2018)
If I could give zero stars I would. Where do I start...first of all, I went through the drive thru. I sat there for almost 5 minutes waiting for someone to come on over the intercom. Then all of a sudden, someone came out the back door and told me to drive up to the window because the intercom was broken. It probably would be a good idea to put a sign up stating to drive up/broken or something. So I get to the drive up. Sat there waiting with my car running for someone to come to the window. After 3 minutes, this guy comes up to the window to take my order looking like he just came out of a garbage bin because his shirt was FILTHY!!! He took my order for the Garden Bowl Salad. I paid and waited for them to make it. When I tell you I waited for 15 minutes for a SALAD that would be an understatement. He finally brought my salad to me. I was about to drive off, but something told me to look at it. When I saw the salad it was mediocre at best. Believe you me, the Steak & Shake I normally go to in Hoffman Estates is WAY BETTER! So I backed up to the window and honked my horn. Someone finally came to the window and I told him that I didn't have my avocado that should have been with my salad. Got it finally and left. WILL NEVER GO HERE AGAIN!!!!!
7 years ago (14-04-2018)
i had a good time. food was great ....but this place needs help. they are way under staffed. they really need to get more help there.
7 years ago (07-04-2018)
Good service. Bathroom dirty. Messed up daughters order but fixed it. Manager was yelling at customer.
7 years ago (30-05-2018)
Always a great experience here! Especially good on the way into town after flying into Chicago late at night.
7 years ago (26-05-2018)
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