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Steffes Agency Inc.

  1. North Dakota
  2. North Dakota Insurance Agency

Reviews, get directions and contact details for Steffes Agency Inc.

"If you’re buying a home, starting a business, purchasing a car or investing in a life insurance plan, choose a Bismarck insurance agency with a long history of excellence. Professional Insurance Services and Steffes Agency are dedicated to providing comprehensive coverage and a variety of plans and policies to the communities of Bismarck, Mandan and surroundings.Start with us when you’re shopping for affordable and comprehensive medical and personal insurance policies. We’ll work with you to determine the most cost-effective and efficient solution. Contact our Bismarck office today to receive a fast, free quote."
Address: 3111 E Broadway Ave, Bismarck, ND 58501, USA
Phone: (701) 255-6144
State: North Dakota
Zip Code: 58501


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Reviews
The good: Lukus was awesome. Provided great service, was very knowledgeable and able to show me some health insurance plans that far surpassed my employer provided benefits at a better price. Super professional and friendly. The bad: I almost didn’t get that far because I came SO close to walking out before I even met my agent. When I came in there was another agent who I could identify by the board but decided not to on my review who was incredibly unprofessionally demeaning the two front desk people Eldin and Ashley in such a fashion that I very nearly walked out. There is no circumstance in which you should talk to your employees like stupid little children, ma’am - but NEVER in front of a customer/client while ignoring the customer in the process. Take these conversations into a conference room and talk to them like respected adults. If this is the norm at the agency you will run the risk of losing two bright and promising young people to the EXTREMELY competitive job market of Bismarck ND. Thank you for the 5 star service Lukus. Very impressed. Also, very beautiful and well maintained facility - top notch.
It's so easy to work with them, the Sales Agent Charlene was sooo sweet with my Client kids and shared some candy with them.
I discovered the team at Steffes Agency and Professional Insurance Services, Inc. during a personal re-evaluation of my insurance portfolio a few years ago that was triggered when my personal auto insurance rates at my prior insurer began to get rather high in our case, for drivers with clean records. But I shop value…not just price. So it’s important to me that coverages are compared as ‘apples to apples’. So I need to have the confidence my coverages are solid and I know what I’m getting for the price, but policy documentation is often like another language to me. So I tend to depend a lot on agents for my personal education – for me, the education ends up being as important part of the decision process as policy integrity and price. I’ve never encountered a more talented, professional, patient, and high-integrity group of agents in my life. They employ an old-school mentality of earning your business through performance. Imagine that. They flat-out know the business and they care about their clients! Now that I am a self-employed consultant, my insurance needs have more than quadrupled, along with my risk and the need for being more savvy about insurance. I simply wouldn’t go anywhere else because the group consistently educates and delivers the goods on both the personal and business sides of the house…and I’ve never felt the pressure or urgency to make a decision before I’m ready. Oh yea, about that personal auto insurance comparison? I was stunned when the quotes resulted in realized, combined actual savings of over $600 annually for two drivers…for slightly better coverage! No brainer.
The receptionists are very friendly.The insurance agents are very efficient in performing their tasks.Lastly,the environment is very neat.
We have been getting our insurance from Shirlene Schafer for 35 plus years because of the service, honesty, and she’s always there to help. It is nice these days to have customer service and Shirlene and Steffes are the best! We are treated as friends and Shirlene always gets back to me if I have a question. I will be a customer for life. Rick Whitworth
Great service, very pleasant staff. I have had my auto insurance with Steffes for a few years now and their rates are much lower than my previous ones. You must check them out.
I’m not sure if the reviews on this are real but the service from this place is pretty bad let alone the rates they give on auto insurance lol. I had previously edited a policy I was under and instead of issuing cash back it was a credit which is basically like going to a store returning product with a receipt and getting a store gift card lol. The staff is professional to an extent but I will never give these clowns another dollar.
I've used their insurance services for years, and it has been no problems, always helpful.
Wonderful people to work with!!
With State farm for years and got dropped. Get a better policy here for less. Should have shopped around earlier. Great Company
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