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Reviews, get directions and contact details for Steinway & Sons, Madison

Steinway & Sons, Madison

About

Steinway & Sons, Madison - featuring new and used Steinway & Sons, Steinway-designed Boston and Essex pianos, as well as Roland digital pianos and QRS Cloud player systems. Piano moving, tuning, rebuilding, piano lessons, piano music and accessories

Story

South-central Wisconsin's home for new and used pianos for everyone from beginners to professional concert artists. Our small, dedicated team has decades of music, piano technology, and teaching experience, and we want to help your family find the right piano!

Our comfortable, modern showroom features Steinway & Sons, Steinway-designed Boston and Essex pianos, as well as Roland digital pianos, Used Pianos and Player Pianos featuring QRS Cloud player systems. We offer piano moving, tuning, rebuilding, piano lessons, piano music and much more. We have the area's ONLY Genuine Steinway Service Department, with parts and service for your Steinway.

Stop in today - we make piano buying easy and fun!

Address: 6629 Mineral Point Rd, Madison, WI 53705, USA
Phone: (608) 237-7373
moc.nosidamyawniets@ofni
State: Wisconsin
Zip Code: 53705


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Reviews
My overall experiences with Steinway & Sons, Madison have been of the highest quality. My most recent experience has been having my piano tuned by a very competent piano tuner whose work reflected a high level of knowledge and skill. I know I can consistently trust Steinway & Sons, Madison and Ben Garber for competent, high quality, and professional service throughout the spectrum of services offered. From outstanding, encouraging piano instruction to excellent guidance in choosing the right acoustic and digital pianos to competent piano tuning, Madison Steinway & Sons is the place to go. In addition to the excellent professional services, I am always treated in a highly respectful manner. When I think of Madison & Sons, Steinway I think of integrity and a totally pleasant and courteous experience. Kathleen Rasmussen
8 years ago (25-09-2017)
I was so impressed with the quality of service I received from start to finish in my first piano buying experience. From the moment I walked in, Tom made me feel comfortable. They had wonderful communication: from Deb- (who called right away to set up the delivery) -to the actual delivery driver- (who called when they were on their way) -to the tuner Patrick- (who really has a special talent). I couldn't be happier with my purchase and the entire experience! I am loving my new, used piano!!
8 years ago (24-09-2017)
We contacted Steinway & Sons for assistance moving a baby grand piano to our home from about 90 minutes away. Their pricing was competitive. The office manager, Deb, is responsive to customer inquiries in a timely fashion by both email and phone. The crew of 2 guys that delivered the piano were both really friendly and helpful (ex: calling me so I could leave work to meet them for the delivery time with limited wasted time waiting) and arrived on time. They were conscientious, making sure everything was in working order before they left. Definitely would recommend!
8 years ago (17-08-2017)
I've recently retired from teaching. I had a home studio and rarely played the clavinova-type keyboard I used for lessons. My husband strongly suggested we invest in a piano I would enjoy playing. I checked out all the stores in Madison and accidentally found the Steinway & Sons store tucked in between two other stores, barely visible from Mineral Point Road, in Madison, WI. I wanted a REAL piano. No more electronic models. Tom greeted me with the warmest smile! His gentle demeanor and obvious instinct as to what I wanted helped me to view many options. Space was an issue. He showed me the Roland GP607 digital mini grand and it was love at first sight! To my chagrin, it WAS digital with headphones, a light, and the most incredible sound I've heard from any piano. Although I was never 'into' the hundreds of sounds one could produce on digital pianos, the beautiful grand piano sound gave me much satisfaction. After checking out other types of mini-grands at different stores, on-line, and private ads, I went back and got a great deal on a brand new 'baby'. I was treated rudely and/or 'not taken seriously' at other stores, but Tom was genuinely interested in my satisfaction. He more than met my expectations and I am thrilled with the purchase. I have had other pianists play on 'Baby Roland' and everyone of them could not believe the quality, style, and enormous, in-tune sound produced by this little 'giant' piano. The staff was pleasant and knowledgeable. A great combination. My rating (as a teacher) is A+!!! My suggestion is to follow my footsteps. Stop at Steinway & Sons FIRST then go and check out other piano stores. I am positive you will head back to Steinway & Sons as fast as your 'vivace' feet can run!
8 years ago (28-09-2017)
I bought a Roland digital piano about five months ago, and the experience was outstanding all the way through. The salesman, Tom, was both passionate about music and realistic with what I was getting (didn't try to upsell me at all). Every time I go back, I'm always greeted by name. If I'm ever fortunate enough to be in a position to buy a Steinway acoustic, I would go out of my way to return to this store.
8 years ago (27-09-2017)
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