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Reviews, get directions and contact details for Stephanie Sinkfield - State Farm Insurance Agent

About

Providing Insurance and Financial products while offering exceptional customer service. Licensed in Tennessee and Georgia (12/1/15).

Address: 1515 Gunbarrel Rd #123, Chattanooga, TN 37421, USA
Phone: (423) 698-2403
State: Tennessee
Zip Code: 37421


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Reviews
Great agent for State Farm. My 89 year old parents were having a real problem with a local body shop that was seriously delayed in finishing a repair. In a conversation with the body shop, I was told that the work would take several more days before it was done. Later the same day, Stephanie interceded with the body shop on my parents behalf and got State Farm's claims agents involved. After her conversation with the body shop, the work was completed and the repaired car was delivered the next day. Customers need an insurance agent who is on their side and who is willing to stand up for them. I admire and appreciate Stephanie Sinkfield's willingness to do both for my parents.
9 years ago (15-12-2017)
If I could give zero stars, I would. Not even a month after purchasing insurance with this agent, I get pulled over for "no insurance". I was very confused as I had just purchased insurance and had my insurance card and all. I still ended up getting a ticket and had my car impounded. I tried calling the State Farm customer service line and explained what was going on (I couldn't call this agent because it was a holiday weekend and she was closed) the guy I talked to ended up telling me my policy number didn't exist and I would have to wait until Tuesday to speak with my agent. In order to get my car out of the impound lot, I had to show proof of insurance but since State Farm couldn't help me, I had to purchase a new policy with a different company. Once I did that, I had to pay a big fine to get my car out of impoundment. When I finally got in contact with my agent's secretary and explained what was going on, I was promised a call back which of course happened weeks later and wasn't very helpful. Hopefully anyone who is looking to get insurance will read this and find an agent or an insurance company who is capable of doing their job and submitting an insurance policy when one is purchased.
9 years ago (08-08-2017)
Amazing service
10 years ago (13-12-2016)
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