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Reviews, get directions and contact details for Subway

Subway
"Your local Olathe Subway® Restaurant, located at 11932 S Strang Line Rd brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well."
Address: 11932 S Strang Line Rd , Olathe 66062, KS, US
Phone: (913) 768-7999
State: KS
City: Olathe
Zip Code: 66062


Opening Hours

Monday: 10:00-21:30
Tuesday: 10:00-21:30
Wednesday: 10:00-21:30
Thursday: 10:00-21:30
Friday: 10:00-21:30
Saturday: 10:00-21:30
Sunday: 10:00-21:00


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Reviews
Better tasting, fresher and healthier food options compared to other fast food joints. Additionally you get great weekly deals when subscribed to their online account.
I went to this location on 8/24 at 8pm at night. There was one person in front of me who was ordering 3 sandwiches. Then I was second in line with one person behind me. I stood in line waiting for the poor girl who has to be brand new and had no help as she was there by herself for 27 min. Then when she finally finished their sandwiches she started to make mine and the lady behind me. Not only was the store out of mostly everything. She did not know how to properly make a sandwich. I worked at subway in highschool and college and we should have been in and out in less than 10 min. From me walking in the door to leaving I was there for 56 min total. That is completely not ok. You need to better train your employees and not leave ones who are brand new to close by themselves. The girl was nice and apologetic but Subway you must do better.
This might be the worst Subway in the city. Might be the worst I've ever been to. How do you not properly staff your store on a Saturday night. The poor girl working by herself was struggling to keep up with 3 people in line. She looked lost. Not her fault. Whoever is managing this store needs to quit. It's obvious they have no idea what they're doing. It's not hard. Got a nice cold steak and cheese though. All other Subways should call this store and thank them for setting the bar so low. Congrats!
Very bad customer service. I ordered four sandwiches on the app. And when I picked him up I forgot to check to make sure that I got for sandwiches. I only got three of my four sandwiches. And then, it gets WORSE! When I tried to call to let them know, the store would not answer the phone! I even went to the drive-through and they still didn’t answer the drive-through! So I had to go in and get the girls attention so that she would make me my sandwich! Horrible horrible customer service!!!
The poor guy helping us get our sandwiches had no help. Apparently his fellow employee was refusing to help. There were five other people behind us so he rush our order and put our sandwiches together poorly as to not upset the other guests waiting. Now I have a sandwich that's practically falling apart and I'm not upset at the employee who made it, I'm upset with the employee who refused to help and made the person helping us rush! Pull it together Subway. I used to like this location!
This has to be the slowest subway on the planet on 10/14/20 at 1pm I entered to get a sandwich there was one person in line and it litterly took 45 minutes for him to make 2 sandwiches people behind me were walking out. No sense of "hey I have 5 customers in line maybe I should speed up" will not be coming back here again. Had he had a customer in the drive thru he probably would have lost his mind.
6/26/16 Went to this Subway today around 1:30 PM. Understaffed 1 person working the entire operation, the inside waiting line was backed up with 5 people waiting, 2 cars at the drive through, and after 20 minutes in line we left. The employee clearly was left in a horrible way by his store manager and couldn't keep up. This young man was trying his best with zero help. I will never return to such a poorly operated Subway store. The owner, district manager, and first line supervisor should be fired from this franchise. What a complete joke at this location!
If I could give zero stars I would. We sat in the drive through for 30 mins, lady ahead of us had the wrong sandwich made for her and when we approached the window, instead of a sincere apology the worker blamed it all on the customer in front of us. We then sat for another 15 mins. Got our sandwiches and had to wait again for our chips and drink. Got home and both of our sandwiches Are nowhere near correct. It's like they just guessed. A hair was also found in the sandwich leaving me absolutely disgusted. The individuals were young and clearly didn't care about anyone but themselves and getting out of there on time. This is absolutely poor customer service and extreme training is needed. Subway has gone down the drain.
Serious kudos to the single employee working in such a busy area during a lunch rush on a Monday. Felt so bad he had to work that by himself but he did a fantastic job keeping his cool, working quickly, and still proving great service and a wonderful meal. Subway, give this man a raise AND some new employees.
Today on Sept-9, the young lady working in evening, gave great service. I came in with my disabled clients and at the same time, another company with clients came. By herself she prepared everyone sandwiches, for almost twenty people. My clients enjoyed their selves and loved her service. Definitely will visit this location again.
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