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Reviews, get directions and contact details for SUBWAY®Restaurants

Address: 12002 Richmond Ave #1000, Houston, TX 77082, USA
Phone: (281) 556-5061
State: Texas
City: Houston
Zip Code: 77082


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 9:00 AM – 9:00 PM

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Reviews
I would like to begin this with: I’ve never left a bad review in my life. I hate the idea of it bc I know, as a previous Subway employee, that they can sometimes be unreasonable or rude; but I had a terrible experience at the Subway location I went to. (Additionally: this is a copied and pasted email; on my receipt was the general manager’s email for comments and concerns, but he did not respond). I had a coupon for 2 6-inch meal deals for $10. I ordered a tuna sandwich and a rotisserie chicken. The man who made my sandwich put the tuna on the wrong side of the sandwich bread (which isn’t my big complaint but was nonetheless frustrating). When he made my rotisserie chicken sandwich, he didn’t use the full scoop to put my chicken on the sandwich. He scooped twice, both times using less than half of the scoop for it. So, naturally, I asked for a little more, since I, a previous Subway employee, know the correct portions for meat on sandwiches. He added just enough to make it the correct portion for rotisserie chicken. I heard his coworker say, “Oh, so it’s double meat?” And he said, “yeah.” This left me feeling very confused, frustrated as he made the rest of my sandwich. When the female employee (her name on the receipt is Jaleesa) rang me up, I told her, “Hey, I used to be a Subway employee so I know the correct portions for the meat, and the rotisserie chicken was not double meat.” And she just said, “Yes, it was, it was two scoops.” I wanted to complain, but her air of attitude left me feeling helpless, so I put my card in the reader without saying how unjustified it is to charge me for something I DID NOT GET. I’m not sure how to approach this, but I do not believe it’s fair for me to be charged $1.50 for something I didn’t even ask for.
7 years ago (11-01-2018)
It’s so perplexing how Subway is still doing this. I mean, your sandwich game is really strong, but your bathrooms could use some work. And I'm really talking about all of them!
8 years ago (30-10-2017)
I hate this place. The lady who is helping for my sub is vry good. But inbetween there comes other staff member and behaves rude for silly reason. I came to this place after visiting Texas children pediatrics as this is the closest. But had a terrible experience. I will go to some other place next time.
8 years ago (28-11-2017)
Great food n helpful associates
7 years ago (22-02-2018)
Each time i go to Subway Restaurant, i am greeted and the service is excellent. I go a least once a week
7 years ago (19-12-2017)
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