SUBWAY®Restaurants

Reviews, get directions and contact details for SUBWAY®Restaurants

Address: 1602 Thomas Rd, West Monroe, LA 71292, USA

Phone: (318) 998-1250

Website

State: Louisiana

City: West Monroe

Zip Code: 71292

Opening Hours

Monday: 7:00 AM – 9:30 PM
Tuesday: 7:00 AM – 9:30 PM
Wednesday: 7:00 AM – 9:30 PM
Thursday: 7:00 AM – 9:30 PM
Friday: 7:00 AM – 9:30 PM
Saturday: 8:00 AM – 9:30 PM
Sunday: 9:00 AM – 9:00 PM

Update Info

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Reviews

Very welcoming. I really like their set-up. Staff we're cool and she made us try the cranberry sauce which is seasonal and it's pretty descent,  I tried it and I like it. Place is clean also 😉

 8 years ago (01-10-2017)

Great service. Never had a problem with my sandwich.  I go all the time.  Usually not busy unless you catch the lunch crowd. 

 9 years ago (30-11-2016)

NEEDS Service Dog education!!

So, I walked into the store with my vested (something not legally required, but I do it to prevent issues) service dog walking next to me with my friend and her two children.  I was at the door waiting for my friend to decide what she wanted for her children and herself.  The manager (I presume, no identification was given) came out from the back and informed me that my dog needed to leave the store.  I informed her "he is a service dog." Her response was to ask, "who is he servicing?" I stated, "me."  She asked me if I was blind.  I stated that "I am disabled and he is trained to assist me." She asked me if I had some sort of documentation.  I informed her that under the American with Disabilities Act, that was not required.  She started to say something as she was walking towards the open end of the counter, but then changed her sentence to "I see he is wearing a vest.  Okay then, can you stand by the door?"  I stated, "No.  I need to be able to read the menu and place my order."  She in a short manner said "okay, I am just trying to keep hair out of your food." Me, "I understand."

After our orders were placed, prepared, and paid for, my friend and I started to fill our drinks.  The presumed manager (who, while we were ordering our food, said good bye to her employees and said "if there are any problems, call me.") stood by the drink machine with us, hovering over while we tried to fill our drinks.  She started to, now, act friendly and was asking me questions about my service dog. "Where do you get these dogs."  I informed her that "He is owner trained.  I have nearly 20 years experience training dogs, and he is the second one I've trained for myself." I learned she has Husky during this interaction.

My friend was horrified, this was her first access issue she's witnessed with my service dog and myself.  I am, sadly, used to this kind of behavior.  I question what would have happened had my service dog not been wearing a vest?  I question how I would have ordered my food had I been forced to stand by the door?  I also do not appreciate being hovered by a store employee (the presumed manager) while I am trying to do business at their establishment.  Bluntly...How rude!

I will give humungous props to the employees preparing our food. Through the looks of disbelief as their, presumed manager acted, they were very kind, considerate, and respectful.  One even interrupted the rude, presumed manager at one point to comment on how my service dog looked, and was quite intrigued about his breeding (he is a almost all black German Shepherd).

Stefani and Iorek

 11 years ago (25-09-2014)

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