Sugarplum bakery

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A little bit of whimsy....A lot of pizzazz.

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Our bakery has a variety of breads, pastries, cupcakes, cheesecake, cookies, cakes, doughnuts and much more.

Address: 1244 US-70, New Bern, NC 28560, USA

Phone: (252) 633-1244

moc.liamg@4421yrekabmulpragus

State: North Carolina

Zip Code: 28560

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Reviews

Fantastic,  cant say i have had everything, but one of the best cheese danish i have ever had. Not to mention the donuts and turnovers. Just awesome!

 9 years ago (18-09-2017)

Sugarplum donated 4 dozen cookies and donuts for our youth group to sell in order to raise money to get our teenagers  to a church camp.  Both the cookies and donuts were excellent!   We were very thankful for their generosity and support!!!

 9 years ago (30-06-2017)

I'm a loyal customer! Every morning I stop by on my way to work and pick up my favorite pastry or donut. Everything in the bakery smells so good it's so hard to choose. The cheesecakes are to die for and everyday there is a different selection of cupcakes! Sugarplum Bakery never disappoints!

 9 years ago (07-06-2017)

This bakery is unreliable and has no clue about customer service.  I placed an order a week prior to pickup with a pickup time of 7:30am.  I said the pickup time several times when placing the order (my office mate confirmed she heard me).  When I came in they told me that cake wasn't ready and they would need another 2 hours-saying that the time was not written down on the order sheet.  I had to leave work to drive all the way back to James City later to pick up the cake. I was annoyed, but this alone was not a big deal.  

I ordered a lemon cake with buttercream icing. When the cake was served all those who had a piece agreed it was a just plain vanilla cake.  The rest was sent home with a birthday girl-that's what you typically do with a birthday cake.  I spoke with the owner who was dismissive and condescending, asking me if I had even tasted the cake.  He eventually told me to come back for a refund. 

When I went in the owner was not there so the employee called him and he would not issue a refund since I did not bring the cake back.  How could I?  It was for an office birthday-the cake had been served and the remains went home with the birthday girl. It's honestly not about the money-it's about the principle.  They not only did not have the product on time but they did even not produce the product that I paid for. 

Take your business elsewhere if you want it done right.

 9 years ago (16-05-2017)

Sugarplum is simply doing a wonderful job keeping pace with the customers needs.  Producing quality pastries, magnificent donuts, and high quality custom cakes.

 9 years ago (18-08-2017)

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