Sunoco Gas Station

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Address: 599 Passaic Ave, West Caldwell, NJ 07006, USA

Phone: (973) 575-8053

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State: New Jersey

Zip Code: 07006

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Reviews

I would stay away from this gas station until they train the person that works the pumps some proper etiquette when dealing with other peoples cars. I usually run into the same guy when I come to fill up anytime after 5pm.. (I have been going here for several years, and have had this guy service me almost everytime) He's very nice but has 0 regard for people's property, and sometimes gets the fuel grade wrong... This may come off as a bit OCD but this is no way to treat someone's $80,000 car, and the laws in NJ are ridiculous to not allow me to just fill it up myself to avoid these things.

Issues:
1.) I always ask for Ultimate gas, my fuel tank and door in bright lettering says, "Premium Gas Only" and I am always clear as to ask for ultimate. Two times this guy has "accidentally" filled me up with regular... 

2.) When he slams the fuel nozzle into my car, and violently takes it out... it makes me/other people cringe... I see that it annoys other people as well. This is no way to treat other peoples cars; you need to be more gentle. There's no reason to slam the fuel door & nozzle, and it's not like he's in a rush considering it's happened when I'm the only car there.

3.) He never hangs the fuel cap where it's supposed to be placed, instead he lets it hang and slams it into the side of the car, I have received a few hairline scratches because of this, luckily I buffed it out.. These are things I shouldn't have to deal with.

4.) This seems to happen on slower days (rarely, but it happens) and when I have just washed the car (by hand) HE PUTS HIS HAND PRINTS ON MY CAR, by having to lean on it while waiting for it to fill.... This has now happened over 5 times, I'm not confrontational and never say anything, but come on man COMMON sense you don't do that to other people's cars regardless of it just being washed.

I gave this 2 stars because sometimes/on rare occasion I get a different attendant who has much better etiquette when filling other peoples cars. I now drive about a mile up the road to the other Sunoco that is open 24/7, they are much better - never had any of these issues happen there.

 12 years ago (09-07-2014)

All guys who work there are very nice except for their newest employee. He was very rude to me while he was pumping my gas

 14 years ago (25-05-2013)

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