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Reviews, get directions and contact details for Sunset Funeral Home and Memorial Gardens

Sunset Funeral Home and Memorial Gardens

About

We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique.

Story

Sunset Funeral Home and Memorial Gardens has provided funeral, cemetery and cremation services to the Rockford, Illinois., area since 1952. At Sunset Funeral Home and Memorial Gardens, we are always here to help your family in time of need. We are the only funeral and cemetery combination in the Rockford area. Our park-like setting offers private estates, special feature gardens, two chapel mausoleums, a veterans section and a cremation garden. As a Dignity Memorial® provider, we offer families a full spectrum of plans to benefit individuals, and we help create memorable services to honor your loved one. All of our services are designed to help you through one the most difficult times in life.

We are proud to be a member of the Dignity Memorial network of more than 1,800 funeral, cremation and cemetery service providers. When you choose a Dignity Memorial provider, you not only receive the compassionate care you expect from a locally operated establishment, but also the value you deserve from the largest and most trusted network of funeral, cemetery and cremation services. Dignity Memorial providers offer exclusive benefits, including National Transferability of Prearranged Services, the Bereavement Travel Program, the 24-Hour Compassion Helpline® and access to an acclaimed grief management library. As North America's premier provider of funeral, cremation and cemetery services, the Dignity Memorial brand is your assurance of quality, value, caring service and exceptional customer satisfaction. We are committed to exceeding expectations and delivering a standard of service that is 100 percent guaranteed. If you would like a tour of our cemetery or funeral home, please contact one of our family service counselors.

Address: 8800 N Alpine Rd, Machesney Park, IL 61115, USA
Phone: (815) 633-0211
State: Illinois
Zip Code: 61115


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Reviews
My husband's uncle and grandparents are all buried there. Although none of them used the funeral home part they made sure that our loved ones were buried with the utmost respect for and to the family and friends. Our grandpa and uncle were both buried there back in the 80's. Our first grandma was buried there in February of 2004. Our other grandma was flown back here in November of 2012. We just lost our last grandparent, grandpa just passed away on the 6th of this month 2016 & is going to be flown back here sometime this week. Back in 2012 when our grandma was brought back to her final resting place, Sunset Memorial waited for my husband and myself to get back home and although it was just the 2 of us they had a tent setup waiting for us. They allowed us to pay our last respects to her and also allowed my husband to help carry his grandmother's casket to her graveside, then they stepped away so we could have a few moments with her alone. We live almost 2 hours away from where our loved ones are buried, but we visit them often and the grounds are kept up extremely well. On behalf of our family we are grateful for Sunset's hospitality! Keep up the great work!
10 years ago (08-02-2016)
Everything that they have done has been wrong, starting with my father's death certificate, his name was incorrect and they told me just to cross it out and write the correct name. They finally agreed to have that reissued after his financial advisor said they needed it corrected. They had is DOB wrong and no matter how many times I corrected it they still printed it wrong on the obituary and on all the paperwork and so many other frustrating things and extra charges, just at a time when you don't need all the added stress. I has just been a nightmare working with them, I would never recommend them to anyone!!
9 years ago (04-06-2016)
They were rude and disrespectful.
8 years ago (11-06-2017)
Horrible place! Rude staff for sure. They rushed us out and put my uncle in the wrong burial plot. Not only that, the casket was suppose to be engraved with some names including his children. They forgot to add his sons name but his daughters name twice! You think they would have noticed that mistake.
13 years ago (19-09-2012)
It is what it is a memorial. well keep.
9 years ago (03-08-2016)
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