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SunTrust Bank

  1. Maryland
  2. Bel Air North Bank

Reviews, get directions and contact details for SunTrust Bank

Address: 221 S Main St, Bel Air, MD 21014, USA
Phone: (410) 776-2700
State: Maryland
Zip Code: 21014


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Reviews
Do not bank at SunTrust. The wait times at the Bel Air branch are very long, and the lines have been exacerbated by a policy of closing branches and opening mortgage offices. This bank furthermore has had the audacity to tell their customers that it's for our convenience. I offered feedback to the branch manager; she was very rude and flippant, and blamed technological forces for their obviously profit-motivated decisions in this matter. These people just don't respect their customers.
8 years ago (21-07-2017)
Personal Banker at BelAir, MD location was very rude today about cashing a check written by me (a SunTrust account holder) to a family member (non-account holder). Didn't offer any explanation as to why and even after speaking with me on the phone refused to take any of my information or discuss MY ACCOUNT!!!! Absolutely disgraceful.
9 years ago (14-07-2016)
Worse customer service out of all local banks. Every time I go into the big bank next door, I get ask how am I doing and how can we help you. Had SunTrust employees ask that today I wouldn't have waited 30 minutes to see the person who handles loans. Will never bank here. Plus this place smells like an old musty basement.
10 years ago (15-08-2015)
This is the last one left that's a full service in this area. Actually a good drive for me if I have to take care of business that can't be done over the phone or internet
11 years ago (16-12-2014)
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