SunTrust

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Address: 6 Bobby Green Plaza, Auburndale, FL 33823, USA

Phone: (863) 837-1408

Website

State: Florida

City: Auburndale

Zip Code: 33823

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Always always this bank has never enough employees to help customers... the only way to be out of any kind of wait is just the drive thru; but if you are needing any assistant or just want to do your transactions inside the bank.. you will only find that normally they just have 1 employee for the transaction.. It is sad, I have been customers of this for more than 30 years and it just gets worst.. if I didn't had it for so long now.. I would be gone.. and Yes, thinking of doing that.. 

 8 years ago (30-06-2017)

sun trust has lost all customer relations i have been banking in the Auburndale branch for 30 plus years and moved all my company banking to them because they promised me How well they could take care of me well in a  1 1/2 years of the company moving its banking to sun trust they have had 6 I SAY  6 mangers now how is any one supposed to have any kind of relationship with the branch when you cant get to know anybody their. And going in the bank with one teller on a Friday good lord what are they thinking... To add to the disgust I had to go the the winter haven branch for a home loan because Auburndale would not respond to my needs .After taking in all my financials  to the winter haven branch and no response from them either until l  closed 45 days later with another bank .....SO YES I AM SWITCHING BANKS  I cant give a zero star to post

 8 years ago (08-08-2017)

The worst bank in Polk county by far I will be changing banks asap

 7 years ago (21-03-2018)

Horrible, They never have enough help only have 1 teller inside and one in the drive thru. Expect a wait when going there. They are open 9-4 except Friday and they stay open till 6 still with 1 drive thru teller. There hours aren't good for the working people. Auburndale must be a training location because between the tellers, bank managers and other associates they change about every 3 months so you can never have a relationship with anyone of them. Worst of all Friday before a major hurricane a note on the door says this location closed because of an emergency. I now have to drive to Winter Haven to deposit my check. They will say make deposits using the atm.I deposit about 10 business checks every Friday and it takes forever to get the atm to accept your checks. I will be looking for a new bank

 8 years ago (08-09-2017)

love this branch. everyone here is super helpful.

 8 years ago (20-06-2017)

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