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Reviews, get directions and contact details for Super Laundry Cycle Laundromat

Super Laundry Cycle Laundromat
Address: 5018 City Ave, Philadelphia, PA 19131, USA
Phone: (267) 279-7080
State: Pennsylvania
City: Philadelphia
Zip Code: 19131


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
This place is excellent. Always clean. Bathrooms clean. Never had an issue with my clothes like smells or anything in the washers/dryers. Ample seating. I lucked up having this place near me.
7 years ago (15-04-2018)
The staff is super helpful and friendly! The whole area is clean and it is a nice environment to wait while doing laundry. They were very quick to help us out when we forgot a bag of tablecloths accidentally. I will definitely use them again!
7 years ago (20-02-2018)
Expensive, but worth it. It's clean, no broken machines--machines don't smell mildewy, dryers are also odor free. 23 min basic wash, 28 min with extra wash-rinse (3.25)--it's still a super short wash cycle in comparison to home washing machines (45min-60 min on average), but if you only fill the washing machines half to 3/4 full--you end up with properly clean clothes. Drying is 30 cents/7 mins and they're very strong, thick towels could have been done in under 30 mins. Afternoon in the middle of the week the place was empty--there are so many machines, I bet it's even fine during the weekend rush. This beats all the other laundromats in the area.
7 years ago (01-04-2018)
This laundromat is more expensive then other laundromat I’ve been to but because it is close to my home and in a good area I didn’t mind spending the extra money. I started working more hours at work so decided to start dropping off my clothes to free up so of my time. I spend an average of $70 per drop off. The last drop off experience I had wasn’t pleasant. It wasn’t the normal women I’ve seen there. When I dropped off my clothes the new women was texting on her phone the whole transaction. I pick my clothes up and when I get home I realize a whole bag of clothes is miss and three of my bras (which cost me $20 plus) has been burnt by the dryer. (They had the dryer marks on them) I call and the women tells me that they only had two bags in the system for me but she would look and that she would put a note to treat my clothes as delicate. She also said she would be in touch with her manager. She calls me back about twenty minutes later to tell me she found my bag. They women that took my clothes in and washed them never tagged the bag. (Maybe if she wasn’t texting on the phone during our transaction this wouldn’t have happened). The woman over the phone was very apologetic and told me she would be there until 4:00pm. Unfortunately I didn’t get off until 6:00pm. When I got there a gentleman who did not speak English very well had no clue where my bag of clothes was. No one passed along the information I would be coming in. It took him about five minutes to locate the bag. I then ask him would I be compensated for my bras and the inconvenience. He said “no, for what?” I asked to speak to the manager. He calls him and speaks to him in Spanish for a couple minutes. When I spoke to the manager he says, “oh I got your number and was meaning to call you because we never get complaints.” Well why did I have to get your employee to call you if you had my number? He then tells me the hell give me a free wash on my next wash which equals to $10.00. I let him know I would like some of my money back. I was asking for the full $80.00 back but because I’m sure if I will be returning to this establishment I did not want a credit. The manager tried to over talk me. He tells me that the dryers are new and how well they clean and a bunch of other stuff that had nothing to do with my issue...three bras were burnt with the dryer marks on it as evidence and the inconvenience of all of my clothes not being given to me the first time I came to pick them up. Needless, this experience will probably make me take my business elsewhere. Thank you again to the woman who found my clothes and was very apologetic over the phone. She seems like the only one who has true customer service.
7 years ago (01-03-2018)
Since the place is rarely new it still looks good and have huge washers, but they need to inforce the rules at night time about having Dogs in their running around ( not a seeing eye dog)the personal that was on duty just didn't bother to say nothing..☹️☹️☹️
7 years ago (09-04-2018)
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