Stop & Shop

Reviews, get directions and contact details for Stop & Shop

Address: 259 Main St, Stoneham, MA 02180, USA

Phone: (781) 438-3737

Website

State: Massachusetts

City: Stoneham

Zip Code: 02180

Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

Update Info

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Reviews

Took me 1.25 hours to buy a couple of bags of groceries at 5:00 on a Saturday night with 1 full register open. There were about 8 people with full carts on line, so I called the store while standing on line and asked customer service to alert someone that they needed to open more lanes. After a few minutes when nobody was doing anything, I called again. The person in "customer service" said the manager was in the back when I asked to speak with him. He told me he could not get the manager. I watched him stand at the "customer service" desk with NOBODY at the desk. He simply stood there while people on line got more and more agitated. In another 10 minutes there were 12 people in line. Shoppers couldn't get around the line to move through the store. Everyone on line was complaining that this was the last in a series of bad experiences at the store. When I finally got through the line and was headed out of the store I could hear people on line hollering for someone to do something. Worst supermarket experience I've ever had. Everyone on line was talking about how much trouble they'd had with the store in the past. A number of people said they wished they'd gone to Market Basket. This store has been going downhill for a long time, but tonight's complete disregard for their customers and nobody lifting a finger to make it right convinced me that rerouting myself to go to another supermarket would be far less stressful than going to S&S. I did have the option of using a self check-out but since they never work, I decided not to. As I left there were people using those lanes who were frustrated because they NEVER work. Nightmare.

 7 years ago (28-04-2018)

They 99.9% of the time have in stock why I need unlike other grocery stores that shelves look as though it's WWII and they're rationing food items. Very clean and appealing to the eye aesthetically! The staff is always friendly, helpful and efficient. Very pleased with my experience💯

 7 years ago (15-02-2018)

Always clean and check out girls are usually pretty fast.  But like all Stop and Shops they are a bit more pricey than Market Basket.  But a shout out to the guy in the prepared foods.  Not sure of his name.  But I was in there on Super Bowl Sunday and it was Super Busy.  I was looking for Chicken egg rolls but all they had was pork.  I asked the gentleman behind the counter, who was in the middle of something else if he had any Chicken.  At first he said that they didnt, however about 3 minutes later he found me and informed me that he found some and if I was willing to give him 10 minutes he would cook them up for me.   Not sure his name, but Thank you.  They were piping hot when I got them and were gobbled up as soon as I arrived at my buddies house for the game.

 7 years ago (12-02-2018)

Crowded.   I mostly stick to the produce aisle.  Never been disappointed.   First aid materials have a small selection.  Who knew so many people have trouble with itching?

 7 years ago (16-05-2018)

Sunday morning. 7 am. It's -4 degrees. I'm freezing various bits of my anatomy off in my black and neon yellow spandex leggings while gassing up my gorgeous classic 2003 f150, which has enough salt on it to make even the most saline of margarita glasses blush. 

You brought me out my receipt despite the frigid temperatures and your lack of jacket. 

Speaks to your character. And also perhaps your questionable choice in attire. Regardless, thanks.

 8 years ago (07-01-2018)

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