Superior Exchange Gold Buyers

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Address: 1311 State St, New Haven, CT 06511, USA

Phone: (203) 787-1444

Website

State: Connecticut

Zip Code: 06511

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Reviews

Went here to sell a camera. When I walked in i was treated like an object and not a person. "What do you got?" Was how I was greeted. When I told him what it was I was told they don't take what I have, and then confirmed it with the young man behind the counter. His response was "no, we don't take those." That was the extent of my human interaction here. 

Now, here is my issue. The fact that I was treated as if I was the (worthless, lol) camera was what was humiliating and upsetting. Not like a person. Not like a potential customer who could bring in business or spread the word about this place...in a positive way. Maybe I was expecting more in the realm of customer service? My bf wanted to look around, but I just wanted to leave. I did not want to give this place any money as they made it clear they don't not care to have me as a potential customer. Should I ever have something else to pawn/sell, I'd never take it here. The first impression was terrible.

 9 years ago (28-09-2017)

Good assortment of merchandise. 
Always busy. Priced alright. 
They need more help,  long time to wait 10 min or more. 

 9 years ago (08-09-2017)

Horrible place to go they are some of the rudest people to talk to you...they talk to you like they want you to leave I will never go there again and strongly advise no one else to either

 9 years ago (05-09-2017)

The people that work their are nice people. I've never had an issue.

 9 years ago (08-07-2017)

Went down there so get a price on a piece of jewelry... Was told that they offer the highest amount on gold etc..... The guy offered me $500 for a sell ...Wasn't to happy with the price so brought the piece to Goldstein a in West haven...They gave me $600 and that was just on a pawn!!!! Not going back there again to try n sell jewelry

 9 years ago (27-03-2017)

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Superior Exchange Gold Buyers

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