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Reviews, get directions and contact details for Susan Polk Insurance Agency, Inc.

Susan Polk Insurance Agency, Inc.
Address: 1443 Marsh St, San Luis Obispo, CA 93401, USA
Phone: (805) 544-6454
State: California
Zip Code: 93401


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
My Anthem Blue Cross plan is ending Dec. 31st and Susan Polk assisted me in signing up for Anthem Blue Shield. Unfortunately she failed to tell me that ABS was going to take my January payment the very next day! This was Nov. 16th. It was an oversight on her part but I did not have an extra nearly 800$. I called Blue Shield the next day to cancel the policy and they said it would take 7 to 14 business days. I still do not have my money, Dec 12th, and now they are saying it could take upwards of 45 days. How is it that they can take your money in one day yet not refund it as quickly? the CEO of Anthem Blue Cross makes 110 million dollars a year, I needed this money to live on. I am very weary of insurance companies as well as agents making a profit on the health of Americans. Twice I called Susan Polk to speak with her, the first time she got back to me the next day. Yesterday I called in the morning and asked for her to please call me. She hasn't returned my call. I will not be using the Polk Insurance Agency in the future.
7 years ago (12-12-2017)
Great insurance folks. They know all the ins and outs of insurance to find the best plans for you.....
7 years ago (12-12-2017)
Susan Polk is definitely the one to call for your insurance needs! Her and her staff are extremely knowledgeable and professional!
7 years ago (02-11-2017)
Susan really knows her stuff. She is professional, knowledgeable, and trustworthy. So happy to have her be part of my insurance team.
7 years ago (13-09-2017)
Susan and her team should be the first call for anyone who wants to learn about their health insurance options. One of the things that amazes me about Susan is that I found out that she read the entire "Affordable Care Act" (ObamaCare). I have used Susan's services a number of times. She helped my mom get health insurance (super important to me), she helped a number of friends find Medicare supplement policies, and I've even bought travel policies to cover travel outside of the US. Another important note about her business is that she has a variety of long term care policies available and are well versed at explaining the benefits of such policies. I think that she has lived through so many other people's lives that she know what risks to insure and which risks not to insure. Susan and her team are always my first call when it comes to health insurance, Medicare, and Long Term Care.
8 years ago (01-08-2016)
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