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Sweat Fitness

  1. Passyunk Square
  2. Philadelphia Gym

Reviews, get directions and contact details for Sweat Fitness

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Come SWEAT with us Philadelphia, for free! We offer free trials, personal training sessions & price-match current gym memberships to keep fitness affordable.

Address: 1509 E Passyunk Ave, Philadelphia, PA 19147, USA
Phone: (215) 271-0303
moc.ssentiftaews@troppus
State: Pennsylvania
Zip Code: 19147


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Reviews
I had to update my original review: DO NOT BUY THEIR TRAINING PACKAGES!! They don't have the staff to support the amount of training packages they con people into buying, and they do not vet the trainers they hire. I spent $1200 on a training package and they gave me a trainer without a phone, no way of contacting him - no cell phone, no land line. I could not get a hold of him to change or make appt's, he could only contact me. I called the gym to ask to leave a message for him and they had no idea who my trainer was and had never heard of him. I can only imagine why this 40 year old man did not have either a cell phone or a land line. I said this won't work because I travel for work and will need to be able to reschedule appts and text my trainer. The new trainer contacted me and asked if I could train out of the queens village location, instead of my gym, since that was where he worked. I said no and called my gym to finally ask for a refund. They gave me the run-around about a refund. I waited two months for it and the "VP of Training" was ignoring my calls and texts about refunding me, and when he did speak to me, he raised his voice and constantly talked over me and argued. The front desk manager will do whatever the trainers tell her to do, and all they do is make bad, unprofessional decisions. Meanwhile, the original trainer they gave me with no phone, was emailing and calling me from different numbers for three months after, and pretended like he hadn't been let go, asking me when we could train again. I had to keep telling him that he should contact his boss at sweat so he can be updated on the situation. It was really scary. Contacting anyone that would do anything to help me was impossible. The owner Tracy is impossible to reach. I had to file a complaint and case with American Express who gave me the refund. A week after I did that, I magically got an email from some other guy named Mike who said he 'would be happy to issue a refund and was there anything else he could help me with?' Too little, too late. We ended up canceling our memberships to the gym out of disgust. This was the second time I bought a training package from this gym where I was unable to use all my sessions due to staffing issues. The first time I bought one, the manager who started with me quit after two weeks, then a young girl came on to manage and train and she constantly canceled and rescheduled appts until she finally quit, too. I finally gave up. It's hard enough to motivate yourself to do training as it is, without all this turnover and grief. Do not go here, and whatever you do, do not let the guy con you into buying a training package. He spends more time talking, schmoozing and selling, than training his actual clients. Its clear they don't pay their trainers enough here, otherwise they would have more professional, mature, seasoned trainers to train you. This place is an absolute disgrace. ------------------------------------------ Decent gym but the ellipticals and treadmills and heart monitoring equipment is always broken, despite repeatedly asking them to fix it since June of 2016. I'm going to have to rethink my membership if they don't care to maintain their equipment and ignore member complaints.
7 years ago (08-11-2017)
Rude front desk lady. I had a groupon voucher to redeem and I know it's early in the morning but she needs to work on her customer service skills.
7 years ago (11-09-2017)
Lots of equipment, great classes, relaxed environment, clean facilities.
7 years ago (01-11-2017)
Don't join this gym if you like to squat or bench press, there is only 1 of each and they are often occupied by someone doing shrugs or barbell curls. If they added another flat bench and squat rack this would be a 4-star gym....minus the one star because the bathrooms are not the nicest. Since it's a neighborhood gym you can just shower at home though if you live close by.
8 years ago (03-04-2017)
Great location and no show offs. Everyone is great here
8 years ago (20-03-2017)
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