T.J. Maxx

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Address: 951 W Pleasant Valley Rd, Parma, OH 44134, USA

Phone: (440) 842-8113

Website

State: Ohio

Zip Code: 44134

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Reviews

Very poor customer service, heavily cluttered, and the only thing giving 2 stars is the pricing. I was singled out as a thief for putting a product back in its packaging that a kid left on the floor.  Some grey haired, mustache having, 85 yr old lady made it very obvious she singled me out as a thief promptly calling to their security overhead for me to hear, and mumbling something to my girlfriend while she walked by.  

Obviously, they must have reviewed cameras and nothing came of the situation or I'd be in jail, not writing this review.  It was an extremely rude experience that corporate will be hearing about that made me pretty perturbed.

Ma'am who singled me out, you need to not judge a book by its cover, and if you do, walk to another isle and don't very rudely mumble things like "watch him" to another employee in front of my girlfriend clearly meant for her to hear.  Walmart treats their customers better, just old and angry I suppose...The item in question was $3, c'mon now. 

But, as I said they do have cheap, quality materials, and we did end up spending $33 despite the unprofessional actions of the manager.  New polo hat, nice bath mat, nice dinner ware, etc... All priced amazingly, just don't expect much on the service end. I guess that's how they keep the costs low. 

Thank you,

 8 years ago (03-09-2017)

Great variety of name brand clothes, accessories, and furniture for men, women, and children. Prices are very competitive, usually well below the original retail price 

 8 years ago (21-08-2017)

Store coordinator was incredibly friendly and helpful. Great customer service!

 8 years ago (20-07-2017)

Lots of stuck up snobs in this pit of slim.

 8 years ago (06-11-2017)

Not bad, feels small though

 8 years ago (09-06-2017)

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