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T-Mobile

  1. Crescenta Highlands
  2. La Crescenta-Montrose Electronics Store
  3. La Crescenta-Montrose Convenience Store

Reviews, get directions and contact details for T-Mobile

T-Mobile
Address: 3747 Foothill Blvd, La Crescenta-Montrose, CA 91214, USA
Phone: (818) 957-2013
State: California
Zip Code: 91214


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews
They used to be good. Now I go-to the LaCanada branch
9 years ago (03-11-2017)
Their customer service is really not helpful. It's not the first time that we call the store and instead of being interested in helping us with our questions they make you understand that they can't do anything for you. And they don't help you with giving you another number or anything and just hang up like if they were talking to someone who is bothering them. It's not the first time that happen and I really don't feel served as a appreciated customer of theirs.
9 years ago (03-04-2017)
Took my mom in to get her an international sim card for her Europe trip. The employee gave us a $100/mo sim card that was "guaranteed to work in Europe". Guess what? My mom calls me through Viber in a few days while in Paris and explains that the sim doesn't work. I call this TMobile store and speak with the manager. She said her employee didn't know what he was doing and had to run a credit check on my mom before the sim would work. We run the credit check and guess what? It still doesn't work. Now I've been calling the store every hour and there's no one to pick up. We we're thinking of switching from ATT to TMobile, but now I wouldn't touch TMobile with a ten foot pole.
9 years ago (09-07-2017)
The staff have no idea what they are selling or what they are doing. When we went there to change our carrier, as T-mobile had a promotion, the sales person told us that T-mobile will take care of the old carrier and pay the termination fee. They got my almost new iphone6 in exchange of an iphone7, and told us that we were going to receive a credit for $650.00 in 6-8 weeks which we can use to pay off the phone. NONE of the above have been taken care of. When we called customer service, they apologized and told us that they are sorry as the store gave us wrong info. Duh! why are they paying people, taking all the costs and maintenance if the staff cannot take care of walk-in customers. I FEEL Sorry for myself for trusting people like you T-Mobile guys.
9 years ago (01-05-2017)
Mixed results over the years here. Its a corporate store....if you know the difference... Not the spot for getting a bargain on an i-anything.
9 years ago (17-05-2017)
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