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T-Mobile

  1. Illinois
  2. Richton Park Book Store

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Address: 22246 Governors Hwy, Richton Park, IL 60471, USA
Phone: (708) 996-4913
State: Illinois
Zip Code: 60471


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 8:00 PM

Update Info

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Reviews
This store gave me and my wife the worst display of customer service ever! We had just purchase the I phone 7 from this store as an upgrade. The service representative name is Chris he explained the policy in detail and we left the store. NOT EVEN 15-20 minutes later we returned to the store to exchange the I phone 7 for the 7 plus . Chris then informed us that we would have to pay a restocking fee of 50 dollars!! When asked where is the customer service in that we're here to spent more money he stars there was nothing he could do nothing the manager could do and if we contact customer service they wouldn't even be able to waive the restocking fee! T- Mobile and these franchise store needs to revise some policies as to when or under what circumstances should an employee or representative of the T-Mobile name should go above and beyond for there valued customers. Activation fees get waived when there trying to get your business so why as something simple as a restocking fee not waived for the confidence of keeping business?
9 years ago (14-07-2017)
This location is very slow how do you have three employees and it take over hour to conduct some business
9 years ago (25-01-2018)
It's was really nice. Got a really nice phone and nice deal. I would definitely recommend this place to anyone..Thanks Dave for your help. 😊
10 years ago (28-12-2016)
I’m not an auditor but this doesn’t look up to standards.
9 years ago (13-10-2017)
This is by FAR THE BEST TMOBILE STORE I HAVE BEEN TO ..I LIVE IN MOKENA AND WOULD MUCH RATHER DRIVE TO RICHTON PARK IN A HEARTBEAT DUE TO THE FACT THEY DONT SCAM YOU THEY ARE THE BEST AT CUSTOMER SATISFACTION .IF THEY DONT HAVE THE ANSWER THEY WILL FIND IT FOR YOU ... THANK YOU CHRIS AND THE REST OF THE TEAM FOR ALL YOUR HONESTY AND GREAT CUSTOMER SERVICE!
10 years ago (01-03-2017)
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