T-Mobile

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Address: 64 E May St Suite F, Winder, GA 30680, USA

Phone: (470) 429-5104

Website

State: Georgia

City: Winder

Zip Code: 30680

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Not sure if this person was new or what but I bought a phone from the Buford location not even a week ago and it's having problems. Freezing, crashing, having to restart at least 3-4 times a day and this dude told me that there was nothing they could do about it. You either like it or you don't is what I was told. I guess I was just in complete shock because, who says that? Either way ill just go out of my way to another store the next time I have an issue with T-Mobile products. Horrible customer service. Had to call T-Mobile and tell them my issue and was finally told that I could get a new phone because this one was obviously a dud. 
I won't ever come back to this location. I mean, it's winder not sure why my expectations were so high.

 7 years ago (23-02-2018)

Had a great experience switching to T-Mobile. The manager Carlos called to let us know the I -phones were BOGO free. We’d been waiting for this deal and appreciated his call. We bought 4 phones and accessories. Joelis was very helpful in setting our phones up, as well as a couple of other employees. One of the best experiences we’ve had in a retail setting in a very long time!!

 7 years ago (12-01-2018)

The supposed manager Carlos Perez refused to let me view my account, and per 611, it is my account and I can view it. He was highly unprofessional, very smug and conducting himself in a way that was highly questionable. I ended up calling the police due to fraudulent activity on my account and have notified the FTC and provided the recordings and videos to validate the illegitimate activity of Mr. Perez. Initially, he refused to provide me with his name and the name of the company acting as an authorized dealer for TMobile. Also, they said there were no local numbers available and gave me an out of state phone number. I watched as they assigned local numbers to other store patrons and allowed them to view their accounts. I ordered a device and they were supposed to contact me when the device came in, but they didn't. After much investigative research, the device was delivered and used prior to me showing up after waiting over a week for it. Not to mention I was charged for the activity before I even received the device. No one should have to endure the treatment I endured, and hopefully no one will again.

 7 years ago (23-12-2017)

The staff works quickly and are very good for conversation in between processing your desired transactions.

 7 years ago (29-03-2018)

Great help and very  friendly! I'll definitely recommend this store to anyone!

 7 years ago (19-03-2018)

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