T-Mobile

Reviews, get directions and contact details for T-Mobile

Address: 2708 Pinole Valley Rd, Pinole, CA 94564, USA

Phone: (510) 223-3672

Website

State: California

City: Pinole

Zip Code: 94564

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Not only does T-Mobile false advertise, they will argue with you about the national televised advertisement still running at this particular location. Don't ever go here. Again 9 months later updating my review of this horrible store that now can't even process normal monthly payments. Can't give me a receipt but can make sure my money disappeared from my account. Now I have to watch for canceled transactions come back another day when my funds are back in my account and try to pay my bill yet again. Do yourself a favor and save your time. Just go to a different store don't ever come to this place. Even when your bank tells them the payment goes through they won't listen. Management does nothing else to help. If I could give them less than 1 star I would! Horrible customer service.

 7 years ago (30-03-2018)

They're not particularly helpful and their equipment is usually broken. Not to mention the loud music. It's a phone store, not a club, kids.

 7 years ago (25-05-2018)

Crystal is great, very helpful and polite. I recommend a queuing system so overflowing customers will not walk away.

 7 years ago (25-08-2017)

Was busy at lunch time when I went and initially had only one employee on the floor. Wait wasn't too bad once other employees came out. Staff is knowledgeable and helpful.Charging stations in the waiting area were helpful.

 8 years ago (18-03-2017)

 awesome customer service. very happy with my service and the staff 

 8 years ago (30-04-2017)

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<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=t-mobile&id=1841042&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/t-mobile-i1841042.html" target="_blank" title="T-Mobile">T-Mobile</a></p>

Reviews, get directions and contact details for T-Mobile

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