T-Mobile

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Address: 1185 Colusa Ave Suite R, Yuba City, CA 95991, USA

Phone: (530) 673-3216

Website

State: California

Zip Code: 95991

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Reviews

Upgraded a phone today and had THE best service! Scottie Brown IS the best! Very helpful and knowledgeable. Explained everything and made sure all our needs were met. Made sure all the important info like pictures and contacts were swapped to the new phone before we left! We all know how important our pictures are to us ❤️  Didn’t feel rushed or pressured which is definitely hard to come by these days when shopping. Thanks so much!

 8 years ago (23-10-2017)

They hustle you, they start grabbing all kinds of accessories like a case, screen protector, and car charger, I asked are these free and get a yes but end up charging you for them, when you confront them about it they play dumb. When I went to use my phone insurance they told me it was gonna cost about $400. Called tmobile customer service and they said no it cost nothing that's the point of insurance. Store told me i couldnt have it shipped to my house, ok no big deal. Went to pick up the replacement that was shipped to the store and they tried to charge me some $200 fee, called tmobile again and they said no theres no fee and told me i could of had it shipped to my house.

 8 years ago (30-07-2017)

Went in the Yuba City Store to Jump my phone. Very undecided I returned 3 evenings in a row. Jesus, Joshua and Scottie were the best. Helped me in making my decision and gave GREAT Customer Service.

 8 years ago (13-04-2017)

Do NOT fall for their leasing scam. We were told we were making payments on our phone every month so we didn't have to pay it all at once. Turns out a year later now that they say we owe $200 on each phone or we can get a new phone and start all over with a new lease or we can just turn in the phones all together. Just BS this was not told to us.

 8 years ago (01-04-2017)

My boyfriend and i switched over and it was the easiest thing. Jas was a great asscoiate and helped in picking our new phones and madevthe transition super fast and easy. Thanks 😀

 8 years ago (08-04-2017)

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