T P Nails

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Address: 4908 Transit Rd, Depew, NY 14043, USA

Phone: (716) 656-0968

State: New York

Zip Code: 14043

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Reviews

Doesn't even deserve one star. Took my sister in for a pedicure for her birthday. We walked in at 11:07 and and she was done by 11:24.  For $25??  Are you kidding me. I have gone there for the past couple years in and off. They used to be good but I think that they now feel better than they truly are.  Too much money they have made has affected their ability to offer a quality service any more. Avoid this place at all costs.  There is plenty of competition for your money.  Go to people who at a minimum treat you 

Wow. I just the other reviews AFTER I posted mine and it appears I am not the only one who feels this way.  Go out of business if you don't care about your clients !!!!

 8 years ago (11-06-2017)

I went today to get my gel polish changed and had a pleasant experience. I had visited TP a few years ago and stopped going since they charge about $5 more than other salons in the area. After returning today I see that the cleanliness and the service are worth the extra money. The salon is nicely decorated and seemingly spotless. After seeing multiple reviews on here about terrible service I was wary but I was very pleased with my service. The nail tech working with me opened new tools to use on me as well as offered a water bottle. My only complaint would be that there is no "menu" of prices displayed anywhere. Overall I would recommend TP Nails to anyone.

 8 years ago (02-08-2017)

Normally I go to this nail salon and they do an amazing job. Lately, probably the last 3-4 times I've gone, my experience has been worse and worse. I've noticed that their clientele has grown, so I don't know if that has gone to their heads but their attitudes towards their clients needs are VERY UNPROFESSIONAL. I was giving extreme attitude (huffing and puffing and eye rolling) when asked if they could cut my acrylics down. Also, when I walked in, I was told that it is an additional $5 to NOT HAVE my nails cut down because the length is very long. I explained to the man that I actually was going to get them cut, so then he said it would be $40 instead of $45. When I sat down and asked the nail tech to cut them, that is when I receive major attitude and to top it off, he told me it was $5 to cut them. So which is it? Because I don't understand how a business can charge an additional $5 to use the same tool that they are already using during the service to cut them down, doesn't  really make sense to me. I think this business needs a reality check asap before they push away all their clients with their bad attitudes.

 8 years ago (04-05-2017)

I've been coming here for years and I love it. Never have I gotten rude service however I have witnessed rude customers. I would choose TP over any other place I have ever gone too hands down.

 8 years ago (26-06-2017)

The lack of customer care is surprising . How do they stay in business ? The owners are a married couple . He is much nicer then she is . She made a customer cry the last time I was there - never going back .

 8 years ago (20-09-2017)

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