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Reviews, get directions and contact details for Taco Bell

Address: 3175 Orchard Park Rd, Orchard Park, NY 14127, USA
Phone: (716) 608-3138
State: New York
Zip Code: 14127


Opening Hours

Monday: 7:00 AM – 12:00 AM
Tuesday: 7:00 AM – 12:00 AM
Wednesday: 7:00 AM – 12:00 AM
Thursday: 7:00 AM – 12:00 AM
Friday: 7:00 AM – 1:00 AM
Saturday: 7:00 AM – 1:00 AM
Sunday: 7:00 AM – 12:00 AM


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Reviews
Went to the orchard park location. Every part of my boyfriend and Is order was incorrect. Twice. Absolutely unsatisfactory and frustrating. Ended up leaving with we didn't even want. My boyfriend is a vegetarian and asked for the 5 dollar meal deal with just cheese lettuce and tomato. The boy on the register rang it up as a different combo totalling about 9 dollars. Then when my boyfriend explained he wanted the other option the employee criticized him for not knowing the difference between combos. Okay people make mistakes and maybe he wasn't all there that day. That's fine. He then proceeds to to upcharge for tomatoes when my boyfriend asked for no meat, no beans. That's okay if it's probably company policy. But then for the order to come back with meat on all the tacos. That just isn't fair. If the employee was confused or thought my boyfriend was confused he could have easily asked questions. Then I went back up to order food for someone else in my party and to be nice tried getting three new tacos for my bf. I was willing to pay. Mistakes happen and I wanted to make everyone happy. I asked for 3 tacos with no meat, lettuce cheese, tomato hoping that simplifying the order and not going with a combo would make things easier. Come to find out when we get home that his tacos had just lettuce and cheese. So I myself got uncharged for tomatoes I didn't even get. Not only that but my own burrito had sour cream which I specifically asked for it not to be on. Obviously this is extremely unacceptable and since we got home we weren't able to fix the order. Just writing this to warn people of the service at this location.
7 years ago (23-12-2017)
On the one occasion they managed to actually get an order right and put everything in the bag, the food was made wrong. Two stars because they're at least consistently incompetent.
7 years ago (22-02-2018)
Not really Mexican food, but it is good for a change up. Great for filling your belly. Unfortunately, the food quality varies greatly from place to place.
7 years ago (15-01-2018)
When dining in any restaurant, I do not want my food in a bag. I liked to be at least acknowledged when I come instead of standing at counter 5 min. The pop machine was leaking and filthy
7 years ago (05-02-2018)
It used to be good eating at Taco Bell but food quality has dramatically gone down hill. I used to go weekly but the last 5 times I had gone there the taco shells we're stale and the lettuce in my tacos was always the part of the lettuce you normally throw away, all white hard pieces and barely any green lettuce. The soda is almost always flat or the one you want is never working because it wasn't refilled. I no longer go here.
7 years ago (06-02-2018)
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