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Reviews, get directions and contact details for Taco Bell

Taco Bell
"Find your nearby Taco Bell at 13745 S Cicero in Crestwood. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered."
Address: 13745 S Cicero , Crestwood 60445, IL, US
Phone: (708) 389-8041
State: IL
City: Crestwood
Zip Code: 60445


Opening Hours

Monday: 07:00-02:00
Tuesday: 07:00-02:00
Wednesday: 07:00-02:00
Thursday: 07:00-02:00
Friday: 07:00-03:00
Saturday: 07:00-03:00
Sunday: 07:00-02:00


related searches: Taco Bell menu, Taco Bell near me, Taco Bell menu Crestwood, IL, Taco Bell breakfast, Taco Bell wings, McDonald's, Taco Burrito King, Burger King
Reviews
I visited this location at about 2am. I had to go through the drive-thu was why the atmosphere score was low. I ordered my usual, number 9: Mexican pizza; soft shell tacos, no sour creme, add rice and refried beans. After receiving my order, I was hungry, I pulled into a parking spot to eat. What a pleasant surprise my order was exactly right! On top of that it was piping hot! I opened the box and the Mexican pizza was picture perfect. There was melted cheese that covered the entire pizza, and the sauce wasn't just slopped on top, and the tortillas were crisp and crunchy. The tacos were equally well made and delicious. I know you're thinking this is how it's supposed to be, unfortunately that's not the case with fast food especially going through the drive-thu. Thank you to the staff working at that time for making my late night meal so delicious.
Turn away!!! Second time ordering at this location, same exact order both times. Shorted a taco and nacho fries both times. Won’t be going again. Tried calling them they don’t pick up.Food: 1/5
I ordered a hard taco and it looked like this.. couldn't even pick it up to eat it. Terrible experience. FIRED!! I'm mad because I'm a night manager at a taco bell and that's not right. Get people that know what they are doing while working. Please get it together.Recommended dishes
Waited 12mins in drive through and it was only 11:15am. My $5 Crunchwrap supreme was all cheese and tortilla. If there was 1.5-2ozs of beef on there I’d be shocked. It didn’t taste good either. Been coming here for years and service and food have been getting worse by the year.
This taco bell is extremely good. The service is always on point. We've never waited more than 2 minutes in the drive thru.Food: 5/5
The drive thru in the morning is an example of how it should be. Above-and-beyond friendly service is rare in fast food, but you have it here in the mornings. Value these employees, bosses.Food: 5/5
HORRIBLE CUSTOMER SERVICE. I placed an order today 08/21 online. I went through the drive thru to pick it up around 2:33PM. I informed the worker through the speaker that I was here to pick up for “Jocelyn”, the lady tells me to “pull around”. I pull around and the food is still not ready. Which can be understandable. However the way they communicate is so unprofessional and makes the place look poorly managed and ghetto! The lady is yelling with her coworkers that I’m at the window. You hear one yell back “Well tell her to go back around!!”. Like ms. Ma’am you’re the one who instructed me to pull to next window. They were just hollering in there.. moving super slow. They were too lazy to even talk right the mumble. I placed my order about an hour ago. This is such a joke! Currently still waiting in parking lot along with other cars
Ordered a chulupa and found a bug in the lettuce. I used the wrapper to squish it. I brought it back and the guy said right away he can't remake it which I never wanted it remade as I was so disgusted, nor did I ask him Then he picked up the bug and tore it apart on the front counter and told me it wasn't a bug even though we saw legs and guts smeared when we smashed it. He said it's definitely something nasty though. Then the manager gave me my money back and barely said sorry. Horrible customer service.
I come here all the time and the service is getting worse and worse every time I come here and I think it’s going to me me start avoiding this place. The Taco Bell in Palos Hills is SO MUCH better. They have never gotten my order wrong and usually have a happy tone in their voice unlike the workers I end up seeing here. I come here at all different times and that doesn’t affect my service. I don’t want to have to check my food before leaving the drive through. The last time I was here I ended up waiting 45 minutes for my food. I like my tacos plain and they always end up putting on things I have asked to remove. Accidents happen but I don’t want trouble when I tell a worker that my order was wrong. I just want the food that I ordered. Like I said this has happened multiple times and I don’t know if I will continue coming to this location. I am at my wits end. Please do better.
It took the employees at least 4 minutes to greet me in the drive thru I was wondering if they had closed early. There was no meat in my tacos, but there was a hair on my crunch wrap.
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