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Taco Cabana

  1. Denton
  2. Denton Mexi̇can

Reviews, get directions and contact details for Taco Cabana

Taco Cabana
"Taco Cabana is a colorful fast food chain eatery for classic Mexican breakfast, lunch and dinner foods, including freshly made salsa, tortillas, burritos, and other delicious Tex-Mex favorites. Listed hours of operation are drive-thru hours, please see our website for dine in hours of operation."
Address: 2330 W University Dr , Denton 76201, TX, US
Phone: (940) 205-4662
State: TX
City: Denton
Zip Code: 76201


Opening Hours

Monday: 06:00-22:00
Tuesday: 06:00-22:00
Wednesday: 06:00-22:00
Thursday: 06:00-22:00
Friday: 06:00-22:00
Saturday: 06:00-22:00
Sunday: 06:00-22:00

Update Info

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Reviews
When my friend and I entered the building, there was a distinct "bathroom smell" greeting us. We had to wait about 5 minutes until we were greetedthere was no line by Reginald, the shift manager. He was very friendly and gave great customer service as we were placing our order. He even gave us a senior discount without being askedyes, we were both old enough for that. We then got ourselves a drink from the self-serve corner and sat down. We had to wait 25 minutes and it was not busy at allfor our food. Reginald offered free dessert for the long wait when he brought the food to us. The food was hot when we received it, so at least it had not been sitting somewhere getting cold. I did like the chips and queso. It was just right, not too runny or too spicy. I'd come back for that. They just need to speed up their service some.
Service was good, staff were really nice too. The issue is with the food itself, it felt tasteless and lacked flavor. Tables were dirty too. It’s little pricier than the other Mexican food chains.Food: 2/5
Margaritas was delicious and quenching. Salsa is fire and the food was awesome.Food: 5/5
Good Morning Everyone, To rate our experience any lower than a 1 star would be optimal. The on-site employee by the name Edwin stated he wont assist me with my order after I've been directed over to the onsite team from customer support regarding any edits or cancellation of the order. As stated in their policy they have a 18 hour window to make any changes. Edwin seems to not be in compliance not only from the policy that Taco Cabana seems to follow but also with his attitude over the phone. Not only was he giving a massive attitude and being blantly disrespectful no matter what he reports to his upper supervisor, I am more surprised that this attitude is coming from a manager to say the least. As a massive order for a business you would think that they would treat you with respect and assist you. However that is not the case, as all we wanted was to edit the time frame of delivery. Please go over with your employees regarding over the phone customer service and attitude as treatment towards your customers in that way wont result in any referrals or customer returns. Please train your staff to be better.
Disappointed in this food industry, nasty attitudes, food was nasty, cussed bc they took almost a hour to make our food and my husband was fed up with it, also along with it they left us a nice present and nasty glove with whatever nasty stuff was on it.
Handed me my food with no sauce or fork or napkins in it. Cop was waiting on me to pull off and gave me a ticket for throwing receipt on the ground as I re entered the store to get the things listed above. Food is cold and bland. And they are young and don’t know what they are doing. Tap to pay doesn’t work either! Just a mess!Food: 1/5
The past 3 times I've gone they have raken a really long time to get Mt food out and this last time, it wasn't even what I ordered. It seemed like they just through whatever in the bag to get me out of there. So many people seem to be working in the back but time management and order accuracy is not a priority.Food: 5/5
This is by far the worst Taco Cabana I have ever been to. The service is always bad and the workers are always rude. I went through the drive-thru to get breakfast tacos today and the guy working the window light through his teeth and said they were out of salsa at 10:00 in the morning. So I walked into the salsa bar and got my own. The breakfast tacos are worth the annoyance a couple of times a month. Other than that, I strongly recommend not going to this dump.
I had this exact experience a few months ago and told myself that I would need to have an alternative place for breakfast pickup for my staff. But I tried it again anyways and here is what happened. I did curbside to be picked up and I decided to head inside to grab it. Everyone in the kitchen refuses to look at you if you are at the counter, even if they don't help, they will not even look for someone to help. After about 10 minutes and becoming late for work, I call the curbside number and I was sent to voicemail while I'm in the store being ignored by employees. No one else is there. I call again and they finally answer and come around the corner . The service is really bad, the food is what you expect.
I placed my order at the drive thru. After driving off, I realized I forgot to get the water I PAID for. Instead of getting back in line, I went into the restaurant and kindly told the cashier I did not get my water. She rolled her eyes and handed me a small plastic courtesy cup. I told her "a bottle" but she then gave me a medium cup and walked off without a word. I just took it and didn't make a big deal of it. My food was fine but the service this women provided sucks. I recommend management go in and take a look at the cleanliness of this place also.
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