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Tavern+Bowl Eastlake

  1. Eastlake Business Center
  2. Chula Vista Bowling Alley
  3. Imperial Beach Bowling Alley
  4. San Ysidro Bar

Reviews, get directions and contact details for Tavern+Bowl Eastlake

Tavern+Bowl Eastlake

About

Let the good times roll! Enjoy the game. The Tavern Bowl concept covers the bases, from casual dining to lounging at the lanes in a stylish local atmosphere.

Story

Tasty menu. 50 HD flat-screens and alumni packages to satisfy even the toughest armchair quarterback. Ten amazing fast bowling lanes. And a crowd that’s just hungry for fun.

Address: 881 Showroom Pl, Chula Vista, CA 91914, USA
Phone: (619) 565-2695
moc.lwobnrevat@ofni
State: California
Zip Code: 91914


Update Info
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Reviews
Terrible management. Situation: I took a couple of my kids from Sunday school here to try and treat them to a nice time bowling. The lane was broken. Both the gutter and pins knocked down would not register, causing us to repeatedly throw the ball until something happened. I went and told the guy at the counter. He said "okay, let me fix it." I go back and the same thing happens again. At this point my kids, who were trying to be fun and keep score to make a competition, were frustrated and one of them told another person who was the manager. He came to our lane, and asked if there were problems and I said yes, then he said "Okay i will fix it." Goes away, and we sit there. Nothing from the screen, the lane lights, or the staff indicated anything happened, so my kids proceeded to bowl. After the problem CONTINUED, I had enough and tried to find someone again. I went to the front desk, and repeatedly no one was there. Me and my kids were pretty frustrated. In the hour we paid for, we could've played 2 games. We tried to be good sports about it and still have fun, but in the end it was a waste of time. How it was handled: Finally I found the guy who originally was at the counter, coming out from the back. I told him again that there was still a problem. He said there's nothing he could do, that if I came to him earlier he would've moved us to another lane. First I just take that and go back to the lane. But once the game was over and we were getting ready to leave, I felt surely something could be done to help us out. Even just a small discount would suffice. I talk to the guy again at the counter, and again he says there's nothing he could do. This is where things get really bad. The manager then comes up and starts arguing with me about how he tried to fix it but we kept on bowling and how we should've stopped. But he didn't say to stop. Nothing on the screen said stop. The lane lights didn't turn off. All he could've down is say, "Okay I will attempt to fix it, p;lease don't bowl until I say so." He never even came back to the lane to tell us he is trying to fix it and we should stop. He just proceeded to let us play in the broken lane. SO he keeps arguing with me and until I say how in the hour we played we COULD'VE played 2 games but we only got to play one because one frame would take 10 minutes. He then asks "Would you like to pay the 1 game rate instead of the hourly?" At this moment, I thought he was cutting me some slack and giving me some cheaper rate. He did not disclose that it's actually MORE EXPENSIVE. So I'm a customer who had a terrible experience and they CHARGED ME MORE. After running my card and giving my receipt I realize I've been duped. I kept composed and told the guy at the counter, "Hey man, this isn't cool, I thought he was giving me a break, but he never said it was more...." Who treats their customers like this? Honestly, the manager there Sunday, 8/15 needs to be retrained. I work in customer service, and you don't argue with the customer for 30 minutes after CHARGING more to then finally comp the whole thing. BTW, they didn't refund my card. Just gave me a receipt that said $0 to get me out of there. I wanted to like this business, but the way that manager and counter / service guy treated their customer was absolutely immature, backward, and repulsive.
9 years ago (15-08-2017)
Been here many times and 99 percent of the time the service sucks. They have a Great DJ and that's it. Horrible bartenders and food. Filthy bathrooms. You must make a serious effort to flag down a bartender to get a drink even when the place isn't that busy. Tonight my wife and I sit at the bar and we're never approached despite attempts to get their attention. Curiously the white bartender guy waited on single women and men who walked up after us while we waited and waited. He walked past us numerous times and replaced cocktail glasses and such without any regard for our hand waving and stares. You can sit at the bar with no drink or service indefinitely. I almost thought of experimenting with the time it would take. Nobody will ask you what you need. The black guy working behind the bar just flat out ignored everything You can holler at some and they just ignore you. If you're an attractive female with cleavage perhaps you may get quicker service or more frustrating, we seen 3 other parries arrive at the bar after us and leave with drinks before us. This has been standard service for years yet I gave them another opportunity tonight, WHY?! . The second set of drinks we ordered the white guy bartender literally tossed the credit card and receipt holder along with the pen that rolled across the bar. RUDE!! The only reason this place keeps going is good DJ, meat market, Bowling for the kids, pool tables and it's the only place in the Eastlake area of its kind. This place needs serious improvement on service. Zero tip for the bartenders! If you don't like your job or give 2 cents about customer service you're in the wrong business.
9 years ago (13-08-2017)
Took forever to get food. One in our party never got his order and for another they brought out the wrong order and she ended up having to cancel hers because everyone was getting ready to leave anyway. And there weren't that many people who were ordering food either. Also, the music over the speakers was loud enough we had to yell at each other across the table just to have a conversation.
9 years ago (20-08-2017)
Nice bowling alley, good food, very friendly staff...except at the bar. Clean restrooms. They have a fun DJ in there, sometimes. They have black light bolwing, and pool tables. It's a nice place.
9 years ago (03-06-2017)
Food good. Fun atmosphere. Didnt get to play pool or bowling tho
9 years ago (31-07-2017)
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