TD Bank

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Address: 3221 NJ-27, Franklin Park, NJ 08823, USA

Phone: (732) 951-0517

Website

State: New Jersey

City: Franklin Township

Zip Code: 08823

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 8:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: 11:00 AM – 3:00 PM

Update Info

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Reviews

That 1 star rating is really a 1/2 of star. This rating is for the Franklin / Kendall Park bank. I just called there and spoke to a person who is useless and cold. I literally had to pull teeth to get some kind of service. All I needed was to put a block on a business who seems to auto draft my account for monthly gym fees. So I called the bank direct that way I can do this and my account not be OD 35- fee every time.. The person I spoke to was not only resistant to what I needed she didn't even welcome anything I needed, I guess she just picks up the phone and that's it... This person proceeds t tell me I have to come into the bank branch and wait my turn to have this done... or I should call the 800# for them to do it. She said that everyone is busy right now and they can't help me. The line goes flat and silence takes over....(so I guess that was adamantly clear), WRONG! Not with this Gal here... IDK how it goes in their household, or customs. however here we do not treat each other as if it is a burden or a pecking order. 
  I been with this bank through its changes from Summit bank to Fleet to TD, its not the TD Bank it self its the employees in this branch that need to be either re trained on customer service and how to speak with the public effectively, strategically, and most of all educated. These folks here talk to you 1/2 assed as if you understand what there unspoken thoughts are. SMH, just shameful, distasteful and super unprofessional. 
  After 13+ years I am moving my accounts to a different bank, I just cannot deal with rude unprofessional somebodies... GET IT TOGETHER or YOU SHOULD BE FIRED!

 7 years ago (02-02-2018)

TD bank is a joke. Customer service is a -1! Horrible experience day after day. Pulled my business and personal banking.....Don't use this bank. They create fees just to steal your money.....

 7 years ago (18-12-2017)

My experience at TD Bank Franklin Park is always fantastic. Sudha and Rosanna are the best!

 7 years ago (03-10-2017)

They must improve customer service because it is terrible👎👎

 7 years ago (15-03-2018)

When I opened my account, I was told that they offer a notary service. When I went there, I was told that they don't do notary of certificates, passports and forms. Then, what kind of notaries they do? When I asked my friend I was told that the TD bank on stelton lane piscataway does notary. So, they lie that they don't do notary. I am disappointed and I will be going to close the account with them.

 8 years ago (01-07-2017)

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