The Bicycle Garage

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Address: 5006 Mowry Ave, Fremont, CA 94538, USA

Phone: (510) 795-9622

Website

State: California

Zip Code: 94538

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews

After 4,000 miles I took my 2003 Trek Navigator 100 into The Bicycle Garage for an overhaul and could not have had a better experience. The able men of this shop advised me of the work required to restore my bicycle to a new like mechanical condition and completed the task in a skillful manner to my full satisfaction. As an older-and-amature rider I had never worn out a bicycle before. I never realized how much stretched chain and worn sprockets could slow a rider down until after I picked up my Trek from The Bicycle Garage and rode to the bay on the Alameda Trail. Boy, what a wonderful difference. At the shop I never received any sales pressure and the price was very reasonable to boot. Jeff

 7 years ago (11-01-2018)

This was my first experience buying a bike for myself and while I'm sure the services provided were sufficient I was hoping for a more guided approach to fitting. Instead I felt like the whole process was rushed and I'm not even sure if the bike I bought is actually a good size for me.

Despite being unsure of the fit I've been enjoying what I bought for about a month now with semi-regular use. I was told to schedule my first free tune-up three weeks after purchasing, so I did. Got it tuned but on the way home (I rode my bike there) was dismayed to find my lower gears slipping constantly. Now I'm teaching myself how to tune my bike so I can use it again. 

Unfortunately given these separate experiences I can only recommend this establishment as a place to buy a bike, nothing more. Don't make my mistake and expect anything more than the minimum level of customer service during your purchase and avoid their tune-ups if possible.

 7 years ago (05-01-2018)

This place is extremely busy or extremely understaffed.  I've tried to take my bike there for a simple derailleur adjustment and they told me I'd have to make an appointment a week in advance.  Another time I dropped of a bike for service but they did not complete the job before the end of the day.  Had bike since 1030AM and not finished by 530 for a brake bleed job.  

There are so many good local bike shops to support.  Don't bother with this one.

 8 years ago (20-11-2017)

Excellent service, great support teams. Very helpful. Totally recommend you to come to this shop.

 7 years ago (16-01-2018)

Friendly and helpful staff.  Great bike service.

 7 years ago (29-01-2018)

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