The Dentists at Hillsborough

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About

Extraordinary dental care at four Metro Omaha locations!

Story

We are proud to offer a wide variety of dental services including cleanings, exams, composite fillings, cosmetic services, crowns, bridges,emergency services, root canals, extractions, implants, dentures and partials. Helping our patients achieve optimal oral health is our passion. Getting to know our patients personally is our pleasure.

Address: 13808 W Maple Rd #112, Omaha, NE 68164, USA

Phone: (402) 445-4647

Website

moc.ahamostsitnedeht@ofni

State: Nebraska

City: Omaha

Zip Code: 68164

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 7:00 AM – 4:00 PM
Friday: 8:00 AM – 1:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

Very nice and friendly. Explained what could be wrong. Wasn't sure. They sent me to the Endodontist for further treatment. They thought it had to do with inside the tooth. They where right. Good manners are what I look for in a good dentist /doctor! They did their job perfectly! Couldn't ask for better dentist and staff than them!

 8 years ago (14-11-2017)

I have been a patient of Dr. Jay since 1996 and have never had anything negative to say about my experiences with him. He is an excellent dentist.

 8 years ago (25-01-2018)

They are always very friendly and efficient.  Always a 5 star experience.

 8 years ago (31-01-2018)

I have had a very bad experince with my braces. This place is never open. Last week they gave me clear rubber bands instead of pearl and they turned neon yellow so i had to take them off because i couldn’t even talk to people like that and they weren’t open to fix it. Also last year decided to fix a problem with my teeth that could’ve been fixed earlier and it infected the whole side of my face. I also have lots of broken brackets and I don’t eat anything wrong so i am stuck to eating only soft foods. The dentist part of hillborough is very nice though.

 8 years ago (20-11-2017)

I had my first cleaning with The Dentists at Hillsborough earlier this spring. Some things that occurred during that appointment have nagged at me since, so I decided to share my experience in the event this information it may prove beneficial to someone else. The staff was courteous, and the initial exam and x-rays with the dental assistant were fine; my complaints lie strictly with the care of Dr. Jeffrey Garvey, to whom my new patient appointment was assigned. 
I have never had a more painful experience with anyone in the dental industry than Garvey. He seemed to be in an inordinate rush to get the cleaning finished, and as such, was scraping my teeth carelessly, in my estimation. Going into a dental cleaning, I fully expect some jabs and pokes, but this cleaning thoroughly felt as though my gums were getting lacerated by his tools on every tooth. When I mentioned that I needed a moment because the cleaning was hurting, he casually stated that the plaque buildup was causing my gums to be sensitive and thus, the pain. I’ve had my teeth cleaned every six months since I was a child – not only do my teeth stay clean, with an average amount of plaque for a healthy person who takes good care of their teeth, but in all of those many appointments over the years, I’ve never felt like my gums were actually getting cut by the dental instruments during a routine cleaning. Nor have I encountered a dentist so merrily unapologetic about the discomfort I was experiencing. 
Garvey maintained the same attitude throughout the rest of the appointment as well, blaming my flinching pain on my own sensitivity to the procedures, never assuming any responsibility or even the appearance of consideration that his own hasty and careless efforts might have been at cause. Absolutely no efforts were made on his part to adjust his technique for the well-being of his patient.
Additionally, I had a broken filling that needed repaired that day. Garvey didn’t apparently care to take the time to use a surface numbing agent on my jaw, which I suppose may be a preference some dentists don’t adopt. However, he then jabbed the needle directly into the back of my mouth, pushing it in hard and quickly, rather than letting the solution work into my jaw a little more slowly, which has always been my experience with any dentist. This final act seemed a summation of that entire appointment - it was unjustifiably painful, and most of the discomfort I experienced could have been avoided if Garvey had used a more conscientious approach to his profession. The dental assistant commented to me before I left their office that Dr. Garvey “doesn’t mess around”. Certainly, it seemed to me as though his schedule must be far too busy to take proper care with, and of, his patients. 
I briefly considered requesting one of the other dentists for my family’s future dental care, but ultimately decided not to return to The Dentists whatsoever, as I can’t imagine leaving my four-year-old in the hands of any professional who would approve of the methods and bedside manner that I experienced that day.

      
      
      
 8 years ago (12-06-2017)

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