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The Embassy Apartments

  1. Wisconsin
  2. Wisconsin Embassy

Reviews, get directions and contact details for The Embassy Apartments

The Embassy Apartments

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2010-2011 Rental Season Starts October 15th!!

Address: 505 University Ave, Madison, WI 53703, USA
Phone: (608) 256-7368
State: Wisconsin
City: Madison
Zip Code: 53703


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Reviews
If I could give this place a negative number of stars, I would. The only decent feature of this apartment is its location. From there, everything else goes downhill fast. The office staff are useless - note that I didn't say the maintenance staff. If you go into the office, you're in for a never-ending battle with them. Issues receiving mail, finding a space in the garage you pay $200/month extra for, internet and cable tv connection issues... We've had these experiences the past year to no avail. The staffs' go-to tactic is to play off any occurrence as just a "to-be-expected" part of living in a large apartment downtown. We lost hot water service numerous times during this winter, and they never offered any sort of compensation or other courtesy for that drawn-out inconvenience. They only thing you're going to get from them is a "sorry for this inconvenience" mass email or text message that you can’t usually reply to. No refunds, courtesy cards, etc. It's not even worth trying. They’ll just sit there in the office desks filing paperwork while you talk. The maintenance staff are generally very nice and efficient - the problem is that you can't go to them directly, you have to work through the office staff who generally don't care. The features of the apartment are average at best, but as noted by others largely overpriced. There's none of the luxury features that you can find in other apartments for similar or just slightly higher prices. Carpet is fraying at the ends where it meets the tile faux "hardwood" floors. Countertops are chipped and sinks, toilets, and showers are quickly covered in mineral buildup from the hard water even with regular cleaning. The washer and dryer setup is mediocre, but on our floor only one of the dryers is safe to use, as the others will steal your quarters or cut you short on time. The building is built up to look fancy, but it’s really very basic on the inside. The photos they have undoubtedly show the place at its prime, which it has long since passed and anyone here will agree it’s not luxury living on a budget. Even if you’re looking for a heated underground parking garage, I strongly suggest you look other places. The spaces at the Embassy are pretty tight, the entrance is confusing, and once spring comes the garage is frequently (in my experience) overfilled. When you go to the office and ask for a refund for the days you have been unable to find a spot, they will say “We can't give refunds,” and send you out the door. Most importantly, this garage is one way in, one way out. If you meet a car in one of the turns, you have to stare at each other until someone decides to back up around the bend – this happens more often than you’d think because of how many spaces they have. Not to mention they squeeze the most money they can by having mopeds park on the side and cars randomly parked in the corners where there are no parking signs, including the building owner.
8 years ago (07-08-2017)
Absolutely horrible. I never write online reviews but felt the need to come describe how horrible the management is. DO NOT live here. It is appealing because it "looks nice" but really you will get screwed on your security deposit, maintenance requests are not entertained in a timely fashion, and the management will treat you like a source of income not a tenant or a human being. Please avoid living here, I truly regret it.
8 years ago (10-09-2016)
Keeping it professional!
7 years ago (03-11-2017)
Much more affordable then the surrounding buildings. Would recommend.
10 years ago (26-03-2015)
HORRIBLE!!! I completely agree with the last review. This place is AWFUL! The management is rude and unhelpful, we've needed a ridiculous amount of maintenance requests and it takes forever (a week+) to finally fix everything and as soon as they do, something else breaks. The parking garage is too small to safely drive (I've had two instances this semester where a on coming car has hit me because there are not mirrors on corners and it's too small) and the pillars are so large that you're almost guaranteed to hit them. They also don't tell you, but you must pay for the entire semester of parking at once, which really caught me off guard when I went to pay a $160 deposit and ended up having to write a check for $960 dollars. This place is more trouble than it's worth and I would not recommend it to anyone.
15 years ago (29-11-2010)
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