The Fireside Sunny’s Kitchen

Reviews, get directions and contact details for The Fireside Sunny’s Kitchen

Address: 424 Genesee St , Oneida 13421, NY, US

Phone: (315) 363-6688

State: NY

City: Oneida

Zip Code: 13421

Opening Hours

Tuesday: 07:00-14:00
Wednesday: 07:00-14:00
Thursday: 07:00-14:00
Friday: 07:00-14:00
Saturday: 07:00-14:00
Sunday: 07:00-14:00

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Reviews

I just want to start by saying I’m a server and have worked in the field for over 10 years. I understand the work load of a restaurant. That being said, it can be very overwhelming and mistakes happen, I get it. However, my experience today at this restaurant was extremely disappointing.  To sum up this review, the food was ok. The customer service is ABSOLUTELY botched, and is the only reason why I will never return, and encourage others not to either.  I came with 2 friends and we ordered coffee. There was no cream on the table and servers weren’t around so had to take some from another. Not a huge deal. Had to ask for waters afterwords which was also fine. Our server forgot to bring us the water so 5 minutes passed, we asked again. Forgetful again, waters weren’t brought until 20 minutes after when our food arrived. There was a LARGE piece of plastic in my water. I initially thought it was a piece of egg until further examination. I just want to point out that this is physical contamination. With no straws given to us, drinking this water without realizing the contaminate could have resulted in choking, and much worse. Our Server never returned until we ate all our food, she just tossed the check on the table and walked away. Not acknowledging anything, there was no “anything else I can grab for you today?” “How was your meal today?” Nothing. She didn’t even look at me. So I waited til she walked by again to grab her attention, and told her there was plastic in my water. Her reaction was normal and she took my water away saying “omg how’d that get in there.” She never brought me another water. Came back to give me change, though. I have never wanted to undertip a restaurant before until now. I never reached out to management considering the amount of mistakes that already happened here today. I didn’t think much would come from it. So instead I write this review. Hope anyone else who eats there will leave less thirsty than I did. I’ll be at Dennys.

Our first time there and it was phenomenal. A tad bit pricey, but awesome food. Sausage patties are the best I've ever hadFood: 5/5

Today was my first time eating here. Our server was excellent and super friendly. The place is kept spotlessly clean. I had an omelette and it was cooked perfectly. It’s hard to get an omelette that’s not over cooked! The breakfast potatoes were fresh and very tasty. So good. The pancakes were delicious as well. I recommend and will be returning!

Absolutely outstanding food. Tremendous value. Everything tastes fresh. Very clean and comfortable atmosphere. Can't say enoughFood: 5/5

Always love the breakfast here. Good price and great food.Recommended dishes2 Eggs & Toast

Great ok overall. Definitely prefer the older waitress who says it's her retirement gig. She's really on the ball.Food: 5/5

Excellent food and service.  Coffee never got empty.  Definitely going back.

Great food at a decent price.Food: 4/5

I work all night and needed something to eat .I had been wanting to stop and try this cafe. It was very nice the people  was nice the waitress  was very good and friendly. I am sure I will going back again

Great place to have breakfast or lunch and enjoy a friend or 2 companyFood: 5/5

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The Fireside Sunny’s Kitchen

Reviews, get directions and contact details for The Fireside Sunny’s Kitchen

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