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The Home Depot

  1. Minnesota

Reviews, get directions and contact details for The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Story

The Forest Lake Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Forest Lake, MN residents. Let us help with your project today!

Address: 1943 W Broadway Ave, Forest Lake, MN 55025, USA
Phone: (651) 464-5277
State: Minnesota
Zip Code: 55025


Opening Hours

Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: 8:00 AM – 7:00 PM

Update Info

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Reviews
Purchased new kitchen appliances and Vicki helped assist with all questions on numerous visits. She is very knowledgeable and very friendly. Had a small issue and Jodi the manager did awesome resolving it and taking care of us. Highly recommend the both!
8 years ago (10-01-2018)
I can’t say enough about this store !! Our story my husband and I’s story needs to be told here !! We bought an LG refrigerator the best one Home Depot carries in 2015 . Almost 3 weeks ago we noticed the freezer part was not working well a couple days later I was up after I had surgery with a knee replacement and got my ice pack from the freezer . I noticed it wasn’t frozen an d at 4 am in the morning I was throwing away expensive food items purchased with my surgery in mind . It was not too long after this the upper portion felt lukewarm and my husbands milk spoiled as did many other items . My husband took care of calling at first checking with LG . We had a guy from Minneapolis come out to check Out this frig he quoted an incredible price for labor and we paid half down since he said that was required . The next day that company called saying we don’t service that area? At this point I thought it a good idea to phone Home Depot . My husband had spent hours with LG getting really no where. I spoke with a manager Adam . What a great person . He heard my frustrations . He had compassion . He reassured me he would get involved and get ahold of LG. The weekend went by no answers . Our 4 coolers were now taking up most of our kitchen and ice hard melting hard to keep up with ? A worker Melissa phoned me the following week and said Adam wanted her to call me and check with me ? She was also so kind and would let Adam know she said of no movement from LG. Adam called me and decision was made to provide us with an apartment size freezer . I could hardly believe it ? Adam was going to call my husband . Later that evening my husband returned with a freezer . Oh finally coolers out and what we had left that needed to refrigerate was placed in this gift . I am so grateful that this store, these people would step out and help when we felt like we weren’t being heard ? All I say is I believe this store is truly caring and supportive of their customers ! I would recommend to anyone this store . I can’t express my thankfulness enough ! Thanks Adam ! God truly will bless you and your store and employees! Suzy Walter
7 years ago (31-01-2018)
I have more bad experience than good at this store. We bought a grill this summer. They had the grill on display but couldn't find where it was stored. After a long wait, they found it, so we thought. After the long wait it was nice they gave us a discount on it. Took the grill home, the next day I put it together myself, which took me hours, by the way. Excited to grill that afternoon until I realized they gave us the wrong grill after all that wait! I called and found out they gave us the same brand, she style but more options and one more burner which made it a hundred dollars more expensive than what we wanted, which we got charge for. I would have noticed the charge if we didn't have a lot of other stuff we purchased at the same time plus we were on a hurry since we already wasted so much time waiting. After all that ran around they wanted us to bring the grill back. Did I mentioned I already put it together and the grill is huge! We agreed for them to deliver the right one 2 days later and refunded us the difference in price. Went to buy a sprinkler head after speaking to 2 different employees the insisted they didn't carry it I have to go online to order it. Since I'm stubborn I went I looked around, sure enough they had all kinds of them plus the rest of the stuff i need to finish my project. Went to buy deck restoration chemicals, sure enough the employee gave us the wrong information. Yesterday went to buy drywall studs and screws plus the drill bit I need. Sure enough the employee totally got me the wrong size stuff and the wrong size drill bit for me to install it. I brought the screw from home that I needed stud for but still. If you don't know nothing about what your customer need then just leave them alone instead of acting like you know then ended up wasting my time for getting the wrong items. So frustrating!!!!
8 years ago (18-08-2017)
I had excellent customer service yesterday and the prices of the items I bought were very reasonable. I had a very positive experience!
8 years ago (12-11-2017)
I made a return which was handled quickly. I dealt with two other Home Depot employee's and they were equally nice and helpful
8 years ago (04-10-2017)
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