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Reviews, get directions and contact details for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Story

The Oneonta Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Oneonta, NY residents. Let us help with your project today!

Address: 659 NY-28, Oneonta, NY 13820, USA
Phone: (607) 432-1089
State: New York
City: Oneonta
Zip Code: 13820


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 8:00 AM – 8:00 PM

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Reviews
It's been a couple years but my last visit nobody would answer the page for key cutting for 5 minutes. So I cut it myself. They still have a better tool selection than Lowe's and now that I need a short 40 gallon water heater I gotta drive there again, from Sidney, back to Norwich. Lowe's doesn't have what I need half the time. Home Depot does about 3/4 of the time. But we also have a real hardware store so I avoid both like the plague. After getting my water heater, all I can really say is that these stores are all laid out very poorly, and they always have been. It isn't just that I'm not used to it, but when things like water heaters are in the middle of a narrow, obscure isle somewhere in plumbing and all of the necessary add-on sales are scattered about isles and isles away, it makes a quick emergency stop very difficult. I spent an hour looking for my solder, torch (they didn't have the one advertised that I needed and ended up spending more on one with a MAPP tank, which I don't need) and other accessories, and that was even with a nice kid named Ryan helping me out. The only positive thing about Home Depot is that they do have a good selection of power tools, an area which Lowe's has seriously neglected. As a former commercial tools sales rep at Lowe's, I can say that neither of these stores are what they used to be in terms of service. I'd rather go to Curtis Lumber any day, except they aren't open late. I'm not a contractor so my hours don't fit. Meh... it's another Homeless Despot. What do you want?
7 years ago (29-03-2018)
Although everyone was very friendly. They do not know how to measure and cut wood!! 4 of my 6 cuts of plywood should have been exactly the same or at least pretty close to it. There is a 4 inch difference between the smallest and largest piece,One cut is completely angled and none of them match! As for the 1x3s i had cut, They are all off by 1/4-1/2 inch. I was give 3 extra pieces of one length and none of the longer length.I gave them a list of all the cuts and went over it several times. They didn't even bother to check anything off the list. Of course they will not do anything about it. I'm very disappointed! A project that should be pretty easy has turned into a long headache!
7 years ago (07-02-2018)
Very good customer service. Always willing to help load my trunk.
7 years ago (03-05-2018)
Online purchase and easy pick-up of garden mulch... good combination!
7 years ago (11-04-2018)
I was very happy with the toilet itself but not happy with the shipping took 2 and 1/2 weeks to receive the toilet from the warehouse. I believe they had could have had the toilet much sooner.
7 years ago (10-04-2018)
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